London Borough of Enfield (24 017 695)

Report Upheld Antisocial behaviour 15-Dec-2025

Summary: Mr M complained the Council has not responded in any meaningful way to his reports of anti-social behaviour (ASB) by his neighbour, a council tenant, which includes persistent screaming and shouting at unsociable hours, threats, odours coming from his property, and possible drug abuse. Mr M says he feels unsafe in his own home and is unable to have visitors. He considers the Council should evict the neighbour and ensure he receives care appropriate to his needs.

Wakefield City Council (25 008 206)

Statement Closed after initial enquiries Antisocial behaviour 09-Dec-2025

Summary: We will not investigate this complaint about the Council’s response to reports of antisocial behaviour. This is because there is not enough evidence of fault to justify our involvement.

Cannock Chase District Council (25 009 240)

Statement Closed after initial enquiries Antisocial behaviour 09-Dec-2025

Summary: We will not investigate this complaint about the Council’s response to Mrs X’s concerns about a neighbours business. This is because there is not enough evidence of fault to justify investigating.

London Borough of Brent (25 011 076)

Statement Closed after initial enquiries Licensing 09-Dec-2025

Summary: We will not investigate this complaint about Mr X’s personal information made available on a public register by the Council. This is because there is not enough evidence of fault.

Walsall Metropolitan Borough Council (25 013 835)

Statement Closed after initial enquiries Trees 09-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s lack of actions in relation to a tree outside his property which is causing damage to his property. This is because there is insufficient evidence of fault by the Council and a further investigation would not lead to a different outcome.

Leicester City Council (25 014 045)

Statement Closed after initial enquiries Trees 09-Dec-2025

Summary: We will not investigate Ms X’s complaint that the Council damaged her property while carrying out work to a Council-owned tree. This is because it is reasonable for Ms X to pursue any claim for repair costs through the court.

Dudley Metropolitan Borough Council (25 010 307)

Statement Closed after initial enquiries Trees 07-Dec-2025

Summary: We will not investigate this complaint that the Council has unreasonably failed to take action to mitigate issues caused by a highway tree. There is insufficient evidence of fault on the Council’s part to warrant our intervention.

Hampshire County Council (25 009 792)

Statement Closed after initial enquiries Trees 05-Dec-2025

Summary: We will not investigate this complaint about the Council’s decision not to carry out work to maintain a tree. This is because there is not enough evidence of fault to justify our involvement.

Shropshire Council (25 013 192)

Statement Closed after initial enquiries Refuse and recycling 05-Dec-2025

Summary: We will not investigate this complaint about a change to Miss X’s bin collection point at her property. There is not enough evidence of fault to warrant our involvement and there is no worthwhile outcome of us investigating.

London Borough of Croydon (25 009 433)

Statement Closed after initial enquiries Licensing 04-Dec-2025

Summary: We will not investigate this complaint about the way the Council dealt with a licensing application. This is because there is not enough evidence of fault to justify an investigation.