Recent reports in this category are shown below:
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London Borough of Enfield (24 017 695)
Report Upheld Antisocial behaviour 15-Dec-2025
Summary: Mr M complained the Council has not responded in any meaningful way to his reports of anti-social behaviour (ASB) by his neighbour, a council tenant, which includes persistent screaming and shouting at unsociable hours, threats, odours coming from his property, and possible drug abuse. Mr M says he feels unsafe in his own home and is unable to have visitors. He considers the Council should evict the neighbour and ensure he receives care appropriate to his needs.
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Stockport Metropolitan Borough Council (25 002 419)
Statement Closed after initial enquiries Licensing 25-Nov-2025
Summary: We will not investigate this complaint about issues in connection with the decision to grant an alcohol licence to Cheadle Town football club. This is because an investigation is unlikely to find sufficient evidence of fault with the Council’s response. And, because it was reasonable to expect the complainant to use his right of appeal to court.
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North Yorkshire Council (25 003 784)
Statement Closed after initial enquiries Trees 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision to remove a tree. This is because the Council has already provided a satisfactory remedy and there are no wider public interest issues that justify investigating.
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Statement Closed after initial enquiries Refuse and recycling 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s decision not to collect refuse from Mr X’s driveway. This is because there is not enough evidence of fault to justify the Ombudsman’s involvement.
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Walsall Metropolitan Borough Council (25 009 067)
Statement Closed after initial enquiries Cemeteries and crematoria 25-Nov-2025
Summary: We will not investigate this complaint about the Council closing the gate to a cemetery early. The injustice arising from the alleged fault is not significant enough to warrant our continued involvement.
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London Borough of Redbridge (25 009 955)
Statement Closed after initial enquiries Other 25-Nov-2025
Summary: We will not investigate Mr X’s complaint about the increased cost of the Council’s high hedge complaint service since 2016. The complaint lies outside our jurisdiction because it is late and there are no good grounds to exercise discretion to consider it now.
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Birmingham City Council (25 014 549)
Statement Closed after initial enquiries Refuse and recycling 25-Nov-2025
Summary: We cannot investigate part of Mr X’s compliant that the Council failed to collect his household waste consistently after February 2025 because the cause of the fault affects all or most of the people in the Council’s area. We will not investigate the remainder because the claimed injustice is not significant enough.
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Solihull Metropolitan Borough Council (25 016 156)
Statement Closed after initial enquiries Trees 25-Nov-2025
Summary: We will not investigate this complaint about damage caused by a Council tree. It is reasonable to expect Mr X to take court action.
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Statement Closed after initial enquiries Refuse and recycling 24-Nov-2025
Summary: We will not investigate Mr X’s complaint the Council failed to take enforcement action against a neighbour’s waste nuisance. There is not enough evidence of fault to justify our involvement.
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Leeds City Council (25 009 048)
Statement Closed after initial enquiries Antisocial behaviour 24-Nov-2025
Summary: We cannot investigate this complaint about The Council’s response to Mr X’s reports of threats. This is because the complaint is about the Council’s management of social housing, as a landlord, and therefore it is outside our jurisdiction.