Milton Keynes Council (25 005 573)

Statement Not upheld Antisocial behaviour 03-Feb-2026

Summary: There is no evidence of fault in the Council’s decision not to enforce an abatement notice, which it issued after establishing a statutory noise nuisance. And we cannot investigate a complaint about the Council’s decision not to evict its tenant for causing the nuisance, because the law does not allow us to. We have therefore discontinued our investigation.

Cheshire East Council (25 010 767)

Statement Upheld Refuse and recycling 03-Feb-2026

Summary: We will not investigate this complaint about the Council refusing to replace a damaged garden waste bin. We are satisfied with the action the Council has now proposed to address the matter.

Lichfield District Council (25 012 618)

Statement Closed after initial enquiries Health and safety 03-Feb-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s investigation of an accident at a gym. The complaint is late and it would have been reasonable for Mrs X to have complained sooner.

Royal Borough of Greenwich (25 012 726)

Statement Closed after initial enquiries Noise 03-Feb-2026

Summary: We will not investigate Mr X’s complaint about the Council’s failure to act in response to his reports of noise nuisance. There is insufficient evidence of fault to warrant an investigation.

London Borough of Hackney (25 013 070)

Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s failure to install CCTV at Mr X’s request. This is because an investigation would be unlikely to find fault with the Council’s actions.

North Somerset Council (25 013 094)

Statement Closed after initial enquiries Licensing 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s decision to enter into a licencing agreement with a local Business Improvement District (BID) for the management of two noticeboards. There is not enough evidence of fault to warrant an investigation. We cannot investigate the actions of the BID.

Mansfield District Council (25 013 384)

Statement Closed after initial enquiries Antisocial behaviour 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s response to reports of antisocial behaviour. This is because there is not enough evidence of fault to justify our involvement.

Westmorland and Furness Council (25 013 607)

Statement Closed after initial enquiries Refuse and recycling 03-Feb-2026

Summary: We will not investigate this complaint about nuisance from waste bins. This is because the injustice caused is not enough to justify our involvement. We are satisfied with the actions the Council took in response to the complaint, to apologise, remind staff not to leave bins blocking access, and to monitor staff. It is unlikely an Ombudsman investigation would add anything further.

Trafford Council (25 013 642)

Statement Closed after initial enquiries Noise 03-Feb-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports or noise and littering by his neighbours. This is because there is not enough evidence of fault by the Council and it is unlikely investigation would achieve any worthwhile outcome for Mr X.

Cheshire East Council (25 013 855)

Statement Closed after initial enquiries Refuse and recycling 03-Feb-2026

Summary: We will not investigate this complaint about missed bin collections. This is because there is not enough evidence of fault. The Council is following its policy to not collect bins where it cannot get to them.