Recent statements in this category are shown below:
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Broadland District Council (24 013 502)
Statement Closed after initial enquiries Trees 13-Jan-2025
Summary: We will not investigate this complaint that the Council reused Mr X’s request for a Tree Preservation Order. This is because the complaint is made late and there are no good reasons to investigate it now.
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London Borough of Waltham Forest (24 017 428)
Statement Closed after initial enquiries Trees 13-Jan-2025
Summary: We will not investigate Mr B’s complaint about the Council’s decision to plant a street tree outside his home. This is because the information does not indicate the Council’s decision was affected by fault.
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Statement Closed after initial enquiries Trees 08-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council not pruning or removing a tree near his property and delaying responding to his May 2024 complaint. There is not enough evidence of fault in the Council’s assessments of the tree to warrant an investigation. We also cannot achieve the outcome Mr X wants. The Council has apologised for not sending its reply to his May complaint and further investigation would not lead to a different outcome. We do not investigate council complaint-handling where we are not investigating the core issue giving rise to the complaint.
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Statement Closed after initial enquiries Trees 07-Jan-2025
Summary: We will not investigate Ms X’s complaint about the Council’s handling of her claim for damage caused by tree roots inside her property. This is because the courts are better placed to assess liability for property damage.
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Statement Closed after initial enquiries Trees 07-Jan-2025
Summary: We will not investigate this complaint about delay by the council in removing overgrown trees and ivy encroaching onto the complainant’s property. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Council confirms all planned tree work has been completed and the overgrown vegetation will complete the work by the end of the month. We consider further investigation will not lead to a different outcome.
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Bury Metropolitan Borough Council (24 016 496)
Statement Closed after initial enquiries Trees 06-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to maintain a tree which damaged his car. There is not enough evidence of fault by the Council to justify investigating.
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Cheltenham Borough Council (24 014 758)
Statement Closed after initial enquiries Trees 06-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to prune some trees. This is because there is insufficient evidence of fault by the Council.
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Test Valley Borough Council (24 003 429)
Statement Not upheld Trees 03-Jan-2025
Summary: X complained about the Council’s decision not to take enforcement action against a landowner, who is alleged to have unlawfully felled trees protected by a Tree Preservation Order. We completed our investigation because we found no fault in the way the Council made its decision.
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London Borough of Bexley (24 008 639)
Statement Not upheld Trees 03-Jan-2025
Summary: Mrs X complains the Council did not take enforcement action following her report of a tree preservation order breach. She also complains about the Council poor communication. We do not find the Council at fault.
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London Borough of Sutton (24 013 796)
Statement Closed after initial enquiries Trees 02-Jan-2025
Summary: We will not investigate this complaint about a delay by the Council in pruning a tree outside the complainant’s home. This is because there is insufficient evidence of fault by the Council and because the complainant can make a claim on the Council’s insurance.