Recent statements in this category are shown below:
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Statement Closed after initial enquiries Trees 23-Dec-2025
Summary: We will not investigate this complaint about the Council imposing a tree preservation order and refusing Mr X’s request to trim the trees. There is not enough evidence of fault by the Council to warrant our involvement.
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Redditch Borough Council (25 007 839)
Statement Closed after initial enquiries Trees 22-Dec-2025
Summary: We will not investigate this complaint about the Council granting permission to remove a tree and hedge outside the complainant’s home. This is because the Council confirms it has replanted the hedge and we consider further investigation will not lead to a different outcome.
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London Borough of Newham (24 015 422)
Statement Closed after initial enquiries Trees 19-Dec-2025
Summary: We will not investigate this complaint about an alleged failure by the Council to maintain a public tree. This is because the injustice is not significant enough to warrant an investigation.
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Broadland District Council (25 003 411)
Statement Not upheld Trees 19-Dec-2025
Summary: Mr X complained the Council wrongly confirmed a Tree Preservation Order. He said the Council did not follow the correct process to make its decision. We found there was no evidence of fault in how the Council made its decision.
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Statement Closed after initial enquiries Trees 19-Dec-2025
Summary: We will not investigate Ms X’s complaint about tree works in a conservation area because there is not enough evidence of fault. We will not investigate Ms X’s complaint about the Council’s communication because further investigation would not lead to a different outcome.
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Hampshire County Council (25 014 180)
Statement Closed after initial enquiries Trees 19-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council not taking appropriate action in relation to a tree damaging his property. This is because there is insufficient evidence of fault by the Council and we cannot achieve the outcome Mr X wants.
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London Borough of Harrow (25 016 588)
Statement Closed after initial enquiries Trees 17-Dec-2025
Summary: We will not investigate Miss X’s complaint about the Council not removing a tree outside her property or the way it has responded to her since 2014. This is because most of Miss X’s complaint is late and it would have been reasonable for her to raise within 12 months of becoming aware. With respect to more recent matters, the crux of Miss X’s complaint boils down to a dispute between her and the Council about legal liability for damage to her property. Therefore, it would be reasonable for her to make a liability claim to the Council’s insurer, then to court if required. We do not investigate councils’ correspondence and complaint handling where we are not investigating the main issue at the heart of the complaint.
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Huntingdonshire District Council (24 022 840)
Statement Not upheld Trees 16-Dec-2025
Summary: There was no fault in the way the Council made and confirmed a new Tree Preservation Order. We cannot investigate Mr X’s other complaints about the Council’s handling of his applications for work to trees under the Tree Preservation Order and its decision. Mr X appealed a decision to the Planning Inspectorate which is the appropriate body to look at the Council’s decisions and the decision-making process.
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Shropshire Council (25 001 795)
Statement Closed after initial enquiries Trees 15-Dec-2025
Summary: We will not investigate Mr X’s complaint about the Council’s maintenance of trees it owns next to his property and it deciding it will not allow him to pollard them. There is not enough evidence of fault, nor sufficient significant personal injustice caused to Mr X by the matters complained of, to warrant us investigating. We also cannot achieve the complaint outcome he seeks.
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Nuneaton & Bedworth Borough Council (25 013 168)
Statement Closed after initial enquiries Trees 11-Dec-2025
Summary: We will not investigate this complaint about the Council’s decision not to prune or remove a tree. This is because there is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.