Recent statements in this category are shown below:
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London Borough of Islington (25 014 753)
Statement Closed after initial enquiries Trees 06-Feb-2026
Summary: We will not investigate Mrs X’s complaint that her property has been damaged by a Council-owned tree. This is because it is too late for us to investigate what happened more than 12 months before Mrs X brought her complaint to our attention. There is also not enough evidence of fault in the Council’s handling of this issue in the last 12 months.
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Buckinghamshire Council (25 012 418)
Statement Closed after initial enquiries Trees 04-Feb-2026
Summary: We will not investigate this complaint that the Council has failed to act on reports that a tree is obstructing a public footpath. There is insufficient evidence of fault in the way the Council has responded to the concerns raised more recently, and it is reasonable to expect the complainant to use the alternative court remedy.
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Royal Borough of Kingston upon Thames (25 016 524)
Statement Closed after initial enquiries Trees 04-Feb-2026
Summary: We will not investigate Ms X’s complaint about damage to her property caused by a falling tree. This is because it would be reasonable for Ms X to make a claim to the Council and, if it refuses her claim, to take the matter to court.
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Statement Closed after initial enquiries Trees 02-Feb-2026
Summary: We will not investigate Miss X’s complaint about the Council not taking appropriate action in relation to trees outside her property. This is because there is insufficient evidence of fault by the Council and we would not be able to add to the Council’s investigation.
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North Norfolk District Council (25 012 627)
Statement Closed after initial enquiries Trees 29-Jan-2026
Summary: We will not investigate Mrs X’s complaint about the Council’s Tree Preservation Order (TPO) processes and decisions regarding a tree on her property which she sought to remove. There is not enough evidence of Council fault to warrant us investigating. Even if there was fault, there is insufficient significant claimed injustice to Mrs X from the matters complained to justify an investigation. It would not be unreasonable for Mrs X to seek planning permission to fell the tree and appeal any Council refusal to the Planning Inspectorate.
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Milton Keynes Council (25 006 532)
Statement Upheld Trees 28-Jan-2026
Summary: Mrs X complained the Council failed to consult her directly before planting trees behind the rear of her property. We find the Council was at fault for not consulting Mrs X. However, this fault did not result in a significant injustice.
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Ashfield District Council (25 012 045)
Statement Closed after initial enquiries Trees 28-Jan-2026
Summary: We will not investigate this complaint about the Council’s failure to consider if a protected tree presents a statutory nuisance. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for the complainant to apply to the Council to carry out work to the tree or to take legal action against her neighbour over any damage to her property.
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Statement Closed after initial enquiries Trees 20-Jan-2026
Summary: We will not investigate this complaint about the Council’s decision not to prune trees. There is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.
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Brighton & Hove City Council (25 014 218)
Statement Closed after initial enquiries Trees 16-Jan-2026
Summary: We will not investigate Ms X’s complaint about the Council failing to maintain an overgrown plot of land and the damage it has caused to her fence. This is because we would not be able to add to the Council’s investigation and achieve the outcome she wants.
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Southend-on-Sea City Council (25 011 768)
Statement Closed after initial enquiries Trees 15-Jan-2026
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to remove a tree near his property, and how it communicated with him and dealt with his complaint. There is not enough evidence of Council fault to warrant us investigating. We do not investigate councils’ communications and complaint handling where we are not investigating the core issue giving rise to the complaint.