Medway Council (25 016 370)

Statement Closed after initial enquiries Trees 02-Feb-2026

Summary: We will not investigate Miss X’s complaint about the Council not taking appropriate action in relation to trees outside her property. This is because there is insufficient evidence of fault by the Council and we would not be able to add to the Council’s investigation.

North Norfolk District Council (25 012 627)

Statement Closed after initial enquiries Trees 29-Jan-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s Tree Preservation Order (TPO) processes and decisions regarding a tree on her property which she sought to remove. There is not enough evidence of Council fault to warrant us investigating. Even if there was fault, there is insufficient significant claimed injustice to Mrs X from the matters complained to justify an investigation. It would not be unreasonable for Mrs X to seek planning permission to fell the tree and appeal any Council refusal to the Planning Inspectorate.

Milton Keynes Council (25 006 532)

Statement Upheld Trees 28-Jan-2026

Summary: Mrs X complained the Council failed to consult her directly before planting trees behind the rear of her property. We find the Council was at fault for not consulting Mrs X. However, this fault did not result in a significant injustice.

Ashfield District Council (25 012 045)

Statement Closed after initial enquiries Trees 28-Jan-2026

Summary: We will not investigate this complaint about the Council’s failure to consider if a protected tree presents a statutory nuisance. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for the complainant to apply to the Council to carry out work to the tree or to take legal action against her neighbour over any damage to her property.

Trafford Council (25 009 569)

Statement Closed after initial enquiries Trees 20-Jan-2026

Summary: We will not investigate this complaint about the Council’s decision not to prune trees. There is not enough evidence of fault in the Council’s decision-making process to warrant an investigation.

Brighton & Hove City Council (25 014 218)

Statement Closed after initial enquiries Trees 16-Jan-2026

Summary: We will not investigate Ms X’s complaint about the Council failing to maintain an overgrown plot of land and the damage it has caused to her fence. This is because we would not be able to add to the Council’s investigation and achieve the outcome she wants.

Southend-on-Sea City Council (25 011 768)

Statement Closed after initial enquiries Trees 15-Jan-2026

Summary: We will not investigate Mr X’s complaint about the Council’s decision not to remove a tree near his property, and how it communicated with him and dealt with his complaint. There is not enough evidence of Council fault to warrant us investigating. We do not investigate councils’ communications and complaint handling where we are not investigating the core issue giving rise to the complaint.

London Borough of Lewisham (25 011 773)

Statement Closed after initial enquiries Trees 15-Jan-2026

Summary: We will not investigate Mr X’s complaint that a Council tree is damaging his property. This is because Mr X can make a claim on the Council’s insurance. If that fails, it is reasonable for Mr X to take his claim to court.

Plymouth City Council (25 012 405)

Statement Closed after initial enquiries Trees 15-Jan-2026

Summary: We will not investigate this complaint about the Council approving the removal of a protected tree at a property next to the complainant. There is insufficient evidence that fault in the decision‑making process has caused the complainant a significant personal injustice.

Walsall Metropolitan Borough Council (25 012 054)

Statement Closed after initial enquiries Trees 14-Jan-2026

Summary: We will not investigate this complaint about the Council’s failure to remove a tree behind Mr X’s home. This is because the complaint is made too late and we have seen no reason to exercise discretion in this matter.