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  • Cheshire East Council (24 015 438)

    Statement Upheld Special educational needs 13-Feb-2025

    Summary: We will not investigate Miss X’s complaint about the Council’s delay in arranging a personal budget to meet her son’s educational provision. This is because an investigation would not lead to a different outcome.

  • Tewkesbury Borough Council (24 015 513)

    Statement Closed after initial enquiries Land 13-Feb-2025

    Summary: We will not investigate Ms X’s complaint about the Council’s refusal to fund a surveyor to assess whether erosion on nearby Council land is impacting on her property. There is insufficient evidence of fault to warrant an investigation.

  • City of Bradford Metropolitan District Council (24 015 519)

    Statement Not upheld Safeguarding 13-Feb-2025

    Summary: There is no fault by the Council in the way it dealt with a safeguarding referral made by Mr X about carers incorrectly placing his leg in a wheelchair. There is also no fault in the way the Council responded to Mr X’s complaint about the above.

  • Sunderland City Council (24 015 520)

    Statement Closed after initial enquiries Other 13-Feb-2025

    Summary: We will not investigate this complaint about the Council adding the complainant to its Employee Protection Register. There is not enough evidence of fault in the way the Council reached its decision, and the Information Commissioner is better placed to consider data protection matters.

  • Vale Of White Horse District Council (24 015 596)

    Statement Closed after initial enquiries Planning applications 13-Feb-2025

    Summary: We will not investigate this complaint about the Council’s failure to review a neighbourhood plan following the outcome of a judicial review in 2017. The complaint is made too late, and we have seen no reason to exercise discretion on this point.

  • Bournemouth, Christchurch and Poole Council (24 015 625)

    Statement Closed after initial enquiries Charging 13-Feb-2025

    Summary: We will not investigate this late complaint about delays in the Council issuing an invoice for care. There is not a good reason for the delay in Mrs X bringing the matter to the Ombudsman.

  • Halton Borough Council (24 015 677)

    Statement Closed after initial enquiries Land 13-Feb-2025

    Summary: We will not investigate this complaint about contaminated land. The complaint is late and there is no good reason why Ms X could not have approached us sooner.

  • Dudley Metropolitan Borough Council (24 015 702)

    Statement Closed after initial enquiries Child protection 13-Feb-2025

    Summary: We will not investigate this complaint about the actions of the Council’s social workers in the course of their involvement with the care of the complainant’s daughter. This is because investigation would not result in the outcomes the complainant wants.

  • Blackpool Borough Council (24 015 752)

    Statement Closed after initial enquiries Leisure and culture 13-Feb-2025

    Summary: We will not investigate this complaint about the Council’s response to a complaint about the management of allotments. There is no significant injustice. Additionally, the Council have responded to Mrs X’s complaint and further investigation by us would not lead to a different outcome.

  • North Yorkshire Council (24 015 758)

    Statement Closed after initial enquiries Alternative provision 13-Feb-2025

    Summary: We will not investigate this complaint that the Council is at fault in failing to make suitable alternative educational provision for the complainant’s son. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.

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