Decision search
Your search has 49647 results
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Coventry City Council (24 014 135)
Statement Closed after initial enquiries Traffic management 13-Feb-2025
Summary: We will not investigate this complaint about a cycleway the Council has decided to implement in the complainant’s local area. There is not enough evidence that fault by the Council has affected the decision to proceed with the current scheme, and an investigation is unlikely to achieve anything further for the complainant.
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Hertfordshire County Council (24 014 185)
Statement Upheld Special educational needs 13-Feb-2025
Summary: We have upheld Miss X’s complaint about the delayed finalisation of her child’s Education, Health and Care needs assessment and lack of educational provision provided by the Council. The Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Cumberland Council (24 014 412)
Statement Closed after initial enquiries Assessment and care plan 13-Feb-2025
Summary: We will not investigate Mr X’s complaint that he has been denied access to adult care support services due to discrimination. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to find the Council has acted with fault.
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Lincolnshire County Council (24 014 444)
Statement Closed after initial enquiries Assessment and care plan 13-Feb-2025
Summary: We will not investigate this complaint about how best to meet a person’s adult social care needs. The Court of Protection is better placed to settle a dispute.
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Essex County Council (24 014 512)
Statement Closed after initial enquiries Residential care 13-Feb-2025
Summary: We will not investigate Ms X’s complaint about the care provided to her father by his care home. This is because an investigation would not lead to any further findings or outcomes.
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London Borough of Southwark (24 014 775)
Statement Closed after initial enquiries Allocations 13-Feb-2025
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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North Tyneside Metropolitan Borough Council (24 014 883)
Statement Closed after initial enquiries Allocations 13-Feb-2025
Summary: We will not investigate this complaint about the priority band awarded on the Council’s housing register because there is insufficient evidence of fault.
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Norfolk County Council (24 014 935)
Statement Closed after initial enquiries Other 13-Feb-2025
Summary: We will not investigate this complaint about child protection matters. This is because the Information Commissioner is better placed to investigate alleged data breaches, only the courts can determine contact arrangements and further investigation into other matters would not lead to a different outcome.
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Cumberland Council (24 014 988)
Statement Closed after initial enquiries Disabled facilities grants 13-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s handling of an application for a disabled facilities grant for his child. The Council confirmed to Mr X it does not exclude non-visible disabilities from these applications, offered a fresh assessment of his child’s needs and had given the family a high priority for a move to a larger property it could adapt. Investigation by us would be unlikely to achieve any more.
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Birmingham City Council (24 015 330)
Statement Closed after initial enquiries Commercial and contracts 13-Feb-2025
Summary: We will not investigate Mr X’s complaint which centres around a dispute over liability for damages and rental costs. Mr X has an alternative legal remedy, and given the circumstances of his complaint, it would be reasonable for him to use it.