Decision search
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Solihull Metropolitan Borough Council (24 016 406)
Statement Upheld Refuse and recycling 24-Feb-2025
Summary: We will not investigate Mrs X’s complaint about the Council leaving refuse bins on her drive. This is because an investigation is unlikely to add to that already carried out by the Council or lead to a different outcome.
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Leeds City Council (24 016 461)
Statement Closed after initial enquiries Trees 24-Feb-2025
Summary: We will not investigate this complaint about the Council allegedly failing to ensure trees which were poisoned over ten years ago are replaced and replanted. He also says the Council has failed to take enforcement action against the rejection of a mobile home on the same land. The issues raised in respect of the trees are historical and it is not the role of the Ombudsman to investigate these. There is also insufficient evidence of fault by the Council with respect to its power to enforcement action for breach of planning law.
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Statement Closed after initial enquiries Child protection 24-Feb-2025
Summary: We will not investigate this complaint about how the Council’s Local Authority Designated Officer dealt with a concern. This is because the complaint is made late and there is no good reason to exercise discretion and consider it now.
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Royal Borough of Greenwich (24 016 552)
Statement Closed after initial enquiries Homelessness 24-Feb-2025
Summary: We will not investigate this complaint about how the Council handled Ms X’s two homeless applications. There is not enough evidence of fault to justify an investigation.
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Dudley Metropolitan Borough Council (24 020 180)
Statement Closed after initial enquiries Council tax 24-Feb-2025
Summary: We will not investigate this complaint about Council tax enforcement as it is a matter for the courts.
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Oxford City Council (24 020 271)
Statement Closed after initial enquiries Council tax 24-Feb-2025
Summary: We will not investigate this complaint about Council tax liability because the matter has been appealed to a Valuation Tribunal and is also out of time.
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East Sussex County Council (24 016 763)
Statement Closed after initial enquiries Other 24-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s funding of and involvement in the delivery of various projects. The complaint is late and I can see no good reason why Mr X did not complain earlier.
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Herefordshire Council (24 017 255)
Statement Upheld Other 24-Feb-2025
Summary: We will not investigate Ms X’s complaint the Council has failed to respond to her stage two complaint within the statutory timescales. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Dudley Metropolitan Borough Council (24 017 321)
Statement Closed after initial enquiries Safeguarding 24-Feb-2025
Summary: We will not investigate Miss X’s complaint. This is because, in relation to some parts of the complaint, an investigation would be unlikely to achieve the outcomes Miss X is seeking. The other parts of the complaint are not ready for our consideration as work is ongoing locally to review Miss X’s care and support needs.
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Black Country Healthcare NHS Foundation Trust (24 017 321a)
Statement Closed after initial enquiries Mental health services 24-Feb-2025
Summary: We will not investigate Miss X’s complaint. This is because, in relation to some parts of the complaint, an investigation would be unlikely to achieve the outcomes Miss X is seeking. The other parts of the complaint are not ready for our consideration as work is ongoing locally to review Miss X’s care and support needs.