Decision search
Your search has 49647 results
-
East Lindsey District Council (24 015 587)
Statement Closed after initial enquiries Enforcement 24-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s failure to approve a suitable drainage system in line with building regulations. This is because there is not enough evidence of fault to justify investigating.
-
London Borough of Bexley (24 015 656)
Statement Closed after initial enquiries Special educational needs 24-Feb-2025
Summary: We will not investigate this complaint about the Council refusing to assess Mr X’s child for an Education, Health and Care Plan. This is because it was reasonable for Mr X to appeal to the First-tier Tribunal (Special Educational Needs and Disability). Even if we were to investigate, there is no worthwhile outcome we could now achieve.
-
Wokingham Borough Council (24 015 715)
Statement Closed after initial enquiries Homelessness 24-Feb-2025
Summary: We will not investigate this complaint about Mr X’s homelessness. Part of the complaint is late without good enough reason to investigate it now. It is reasonable to expect Mr X to take court action on other parts of the complaint.
-
West Berkshire Council (24 015 766)
Statement Closed after initial enquiries Noise 24-Feb-2025
Summary: We will not investigate this complaint about the Council’s failures to investigate reports of noise nuisance and conspiracy to conduct a hate campaign against the complainant. There is not enough evidence of fault in the Council’s actions. We have seen no reason to investigate matters we have previously considered. We cannot consider matters connected to legal proceedings. We cannot require the Council to sanction its officers and therefore cannot achieve the outcome the complainant is seeking.
-
Westminster City Council (24 015 792)
Statement Closed after initial enquiries Other 24-Feb-2025
Summary: We will not investigate Mr X’s complaint about the Council’s response to his reports of problems caused by pedestrians queuing on the pavement and vehicles unloading close to his property. This is because there is not enough evidence of fault by the Council and further investigation is unlikely to achieve a different outcome.
-
London Borough of Lewisham (24 009 745)
Statement Upheld Homelessness 24-Feb-2025
Summary: We have completed our investigation. There was fault by the Council. The Council left Mrs X and her child in unsuitable accommodation for five months. It failed to properly respond to her complaint and to pay due regard to article 8 of her human rights. The Council has agreed to apologise and make a symbolic payment to Mrs X. It will also review its approach to unsuitable temporary accommodation and provide its staff with training.
-
High Peak Borough Council (24 010 022)
Statement Upheld Antisocial behaviour 24-Feb-2025
Summary: Mr X complained the Council failed to effectively deal with allegations of statutory nuisance at a neighbouring property. Mr X said this has caused him real stress and has affected his health. We find the Council at fault for delays in its investigation and for poor communication. The Council has agreed to apologise to Mr X, make a payment to recognise the injustice caused and write to him setting out the next steps.
-
Brighton & Hove City Council (24 012 039)
Statement Closed after initial enquiries Homelessness 24-Feb-2025
Summary: We will not investigate this complaint about the Council’s decision to end its main housing duty. This is because Ms X could have challenged the Council’s decision here with the Courts, and it would have been reasonable for her to have done so. Additionally, we will not investigate the Council’s safeguarding responses in relation to Ms X, because it is unlikely we would find fault.
-
London Borough of Waltham Forest (24 012 232)
Statement Not upheld Private housing 24-Feb-2025
Summary: We have discontinued our investigation of this complaint, about the Council’s response to reports of disrepair in a privately rented property. This is because the complainant has started legal action against the Council on the same matters, which means it is now outside our jurisdiction.
-
Bolsover District Council (24 013 042)
Statement Closed after initial enquiries Other 24-Feb-2025
Summary: We will not investigate Mr X’s complaint about graveyard maintenance. This is because there is insufficient evidence of fault by the Council to warrant an investigation.