Decision search
Your search has 49843 results
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Essex County Council (24 004 641)
Statement Upheld Special educational needs 02-Sep-2024
Summary: We will not investigate this complaint about the Education, Health and Care plan process. This is because the Council has agreed to an appropriate remedy for the injustice caused by the delay.
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Leicestershire County Council (24 004 440)
Statement Closed after initial enquiries Child protection 02-Sep-2024
Summary: We will not investigate Mr X and Mrs Y’s complaint about how the Council processed personal information relating to their family, or about the Council’s response to their subject access request. This is because the Information Commissioner’s Office is better placed to consider the complaint.
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Statement Closed after initial enquiries Allocations 02-Sep-2024
Summary: We will not investigate this complaint about how the Council has managed Ms X’s homelessness application. There is insufficient evidence of fault to warrant an investigation. Also, the Council is currently reviewing its decision and so it is appropriate to let it complete this process.
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Woking Borough Council (24 004 899)
Statement Closed after initial enquiries Housing benefit and council tax benefit 02-Sep-2024
Summary: We will not investigate this complaint about an unsuccessful application for a Discretionary Housing Payment or a complaint the Council did not provide homelessness support. This is because there is insufficient evidence of fault by the Council and because part of the complaint has not completed the Council’s complaints process.
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London Borough of Bromley (24 004 933)
Statement Closed after initial enquiries Council tax 02-Sep-2024
Summary: We will not investigate this complaint about the Council issuing a council tax demand in the year following the death of Mrs X’s father. The Council apologised for the distress caused and the bill was cancelled shortly afterwards. There is insufficient remaining injustice to warrant an investigation.
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Surrey County Council (24 004 984)
Statement Closed after initial enquiries Child protection 02-Sep-2024
Summary: We will not investigate this late complaint about child protection and Miss X’s children. There is no good reason to exercise the discretion available to us to consider this matter now.
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Leicester City Council (24 004 697)
Statement Closed after initial enquiries Building control 02-Sep-2024
Summary: We will not investigate this complaint about the Council’s actions in seeking to recover costs from Mr X following emergency work it carried out to his property under the 1984 Building Act. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation nor can we achieve the outcome Mr X seeks.
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Archbishop Blanch School (24 006 657)
Statement Closed after initial enquiries School admissions 02-Sep-2024
Summary: We will not investigate this complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Transport for London (24 006 559)
Statement Closed after initial enquiries Public transport 02-Sep-2024
Summary: We will not investigate this complaint about the cost of a taxi journey. This is because there is insufficient evidence of fault by the Authority.
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Birmingham City Council (24 008 331)
Statement Closed after initial enquiries Council tax 02-Sep-2024
Summary: We will not investigate this complaint about council tax liability because it is reasonable for the complainants to put in an appeal to the Valuation Tribunal.