Decision search
Your search has 49843 results
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City of York Council (24 006 661)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s refusal to share the outcome of a personnel investigation with the complainant. It is reasonable for the complainant to contact the Information Commissioner’s Office.
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Greater Manchester Combined Authority (24 000 023)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We cannot investigate Mr X’s complaint about actions taken against him by the police which he believes are the result of a campaign against him by a council officer acting as Police and Crime Commissioner. There is no evidence to show the action taken against Mr X was directed by the Police and Crime Commissioner and if it was it would be barred from investigation. We have no power to investigate complaints about actions taken by the police.
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Statement Not upheld Alternative provision 16-Sep-2024
Summary: Mrs X complained the Council failed to provide her child, Z, with a suitable alternative education while they were absent from school due to health issues. The Council was not at fault. It considered all the information and decided Z could still access an education at school. There was no fault in the way it reached this decision.
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Surrey County Council (24 000 627)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2024
Summary: We will not investigate this complaint about a road. There is not currently significant enough injustice to warrant investigation. Mr X could reasonably take court action in future if he were to believe road vibration was damaging his property. He could also reasonably take court action if he believes the road’s condition is unsafe. It is also unlikely we could achieve more than the Council is already doing.
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Kirklees Metropolitan Borough Council (24 000 679)
Statement Upheld Assessment and care plan 16-Sep-2024
Summary: Summary: Mr X complains on behalf of his father the Council failed to complete an assessment in the allocated time which led to him being in an unsuitable setting. Mr X says his family were charged for one-to-one care which he does not believe they should have been. Mr X says this has caused his family distress and they have incurred costs they shouldn’t have. We have found fault in the actions of the Council for failing to advise the likely costs of the care. We recommend the Council apologises and pays a financial payment to Mr X.
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Royal Borough of Windsor and Maidenhead Council (24 005 067)
Statement Closed after initial enquiries Traffic management 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s response to transport and highway safety concerns raised by Mr X. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. There is insufficient evidence of fault by the Council or injustice caused to Mr X to warrant an investigation.
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Transport for London (24 005 408)
Statement Closed after initial enquiries Traffic management 16-Sep-2024
Summary: We will not investigate this complaint about the scrappage scheme because there is insufficient evidence of fault by the Authority and because we cannot achieve the outcome the complainant wants.
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Nottinghamshire County Council (24 005 452)
Statement Closed after initial enquiries Child protection 16-Sep-2024
Summary: We will not investigate this complaint about the actions of the Council’s children’s services. This is because there is either insufficient evidence of fault, further investigation would not lead to a different outcome, or we cannot achieve the outcome that the complainant is seeking.
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Buckinghamshire Council (24 005 489)
Statement Closed after initial enquiries Looked after children 16-Sep-2024
Summary: We will not investigate this complaint about care provided to Mrs X’s children during a short period of fostering. There is not enough evidence of fault by the Council to warrant our further involvement.
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Suffolk County Council (24 005 591)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s querying of the elective home education Mrs X provides. There is not enough evidence of fault by the Council to warrant our further involvement.