Decision search
Your search has 49843 results
-
Portsmouth City Council (24 006 121)
Statement Closed after initial enquiries Fostering 16-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to significantly increase the threshold before mileage can be claimed as expenses. This is because there is insufficient evidence of fault.
-
Bristol City Council (24 006 263)
Statement Closed after initial enquiries Fostering 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s response to a complaint about the actions of Children’s Services. This is because our intervention would not add to the investigation which has already been carried out, or lead to a different outcome.
-
London Borough of Waltham Forest (24 008 282)
Statement Closed after initial enquiries Allocations 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision that the complainant is not eligible for a two bedroom home via the housing register. This is because there is insufficient evidence of fault by the Council.
-
London Borough of Newham (24 009 091)
Statement Closed after initial enquiries Parking and other penalties 16-Sep-2024
Summary: We will not investigate this complaint about a penalty charge notice. This is because it would be reasonable for Mr X to appeal to an independent tribunal.
-
London Borough of Tower Hamlets (23 013 310)
Report Upheld Assessment and care plan 16-Sep-2024
Summary: Mr X, a person with disabilities and complex needs, complained about the Council’s response when he became homeless. The Council’s housing team delayed helping him when he was being evicted from private rented accommodation. It then provided him with unsuitable interim accommodation, and at times left him with no accommodation. The Council’s adult social care (ASC) team failed to ensure his care needs were fully recorded and did not work proactively with its housing team to ensure any housing provided would meet his assessed care needs. He did not receive any support for his care needs after the morning call on the day he was evicted and on another weekend when he had no accommodation. As a result of Council failings, Mr X was caused considerable stress and worry over many months before being evicted, had to sleep in his car for a weekend when the Council failed to provide housing, slept in his car for several weeks when it provided unsuitable accommodation and did not always receive his care package. Mr X said the lack of support with housing and his care needs adversely affected his mental and physical health, which meant he spent several weeks in hospital.
-
London Borough of Tower Hamlets (23 012 289)
Report Upheld Homelessness 16-Sep-2024
Summary: Mr X, a person with disabilities and complex needs, complained about the Council’s response when he became homeless. The Council’s housing team delayed helping him when he was being evicted from private rented accommodation. It then provided him with unsuitable interim accommodation, and at times left him with no accommodation. The Council’s adult social care (ASC) team failed to ensure his care needs were fully recorded and did not work proactively with its housing team to ensure any housing provided would meet his assessed care needs. He did not receive any support for his care needs after the morning call on the day he was evicted and on another weekend when he had no accommodation. As a result of Council failings, Mr X was caused considerable stress and worry over many months before being evicted, had to sleep in his car for a weekend when the Council failed to provide housing, slept in his car for several weeks when it provided unsuitable accommodation and did not always receive his care package. Mr X said the lack of support with housing and his care needs adversely affected his mental and physical health, which meant he spent several weeks in hospital.
-
Greater Manchester Combined Authority (24 007 031)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Authority’s decision to remove his permit, to deposit waste at a waste recycling centre. There is no enough evidence of fault, and we cannot achieve the outcome he wants.
-
Devon County Council (24 006 850)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2024
Summary: We will not investigate this complaint about highway maintenance because the courts are better placed to consider the complaint.
-
Folkestone & Hythe District Council (24 006 872)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s consideration of Blue Badge holders when it installed automatic barriers in a car park. The Council replied to Mr X’s complaint and explained its considerations, and further investigation would not lead to a different outcome.
-
Kent County Council (24 006 902)
Statement Closed after initial enquiries School transport 16-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s decision not to provide home to school transport for his child. There is not enough evidence of fault in the way the Council considered the matter to justify an investigation.