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  • London Borough of Southwark (24 006 386)

    Statement Closed after initial enquiries Licensing 15-Sep-2024

    Summary: We will not investigate this complaint about the Council’s charges for a selective licence for a private landlord. There is insufficient evidence of fault which would warrant an investigation.

  • Leeds City Council (24 006 411)

    Statement Closed after initial enquiries Other 15-Sep-2024

    Summary: We will not investigate Mrs X’s complaint about changes the Council has made over several years to access to and car parking in Leeds City Centre. This is because the complaint does not focus on claimed fault in specific decisions taken by the Council and the Council’s response sets out how it considered the impact of its changes on disabled people. It is unlikely we could add to the Council’s response or achieve any worthwhile outcome for Mrs X.

  • London Borough of Newham (24 006 572)

    Statement Closed after initial enquiries Parking and other penalties 15-Sep-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s handling of penalty charge notices. This is because it would be reasonable for Miss X to apply to the Traffic Enforcement Centre to challenge the Council’s escalation of the case.

  • Milton Keynes Council (24 006 355)

    Statement Closed after initial enquiries Highway adoption 15-Sep-2024

    Summary: We cannot investigate Mr X’s complaint about the Council not taking responsibility for the maintenance of an access road leading to the school for which she works. Mrs X has brought the complaint on behalf of the school, which is a public body created for purposes of public service. We cannot investigate because the law prevents us from investigating complaints made by public bodies.

  • London Borough of Sutton (24 006 537)

    Statement Closed after initial enquiries Other 15-Sep-2024

    Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her vehicle crossover application. This is because there is insufficient evidence of fault by the Council.

  • Transport for London (24 007 344)

    Statement Closed after initial enquiries Parking and other penalties 15-Sep-2024

    Summary: We will not investigate Mr X’s complaint about damage to his car which he says happened when his car was taken by Transport for London’s enforcement agents. This is because it would be reasonable for Mr X to take the matter to court. We will not look again at Mr X’s complaint about the removal of his car as this is a matter we have already considered and decided.

  • London Borough of Islington (24 007 169)

    Statement Closed after initial enquiries Other 15-Sep-2024

    Summary: We cannot investigate this complaint about a homeless hostel’s approach to substance misuse. That is because the Charity running the hostel is not within our jurisdiction. The Council has provided advice about how to report anti-social behaviour. Further investigation by us would not lead to a different outcome.

  • Cheshire East Council (24 007 228)

    Statement Closed after initial enquiries Refuse and recycling 15-Sep-2024

    Summary: We will not investigate Mr X’s complaint that the Council damaged and subsequently refused to replace his garden waste bin. This is because the alleged injustice is not significant enough to warrant an investigation by the Ombudsman.

  • London Borough of Barking & Dagenham (24 008 089)

    Statement Closed after initial enquiries Parking and other penalties 15-Sep-2024

    Summary: We will not investigate this complaint about an unsuccessful application for a dropped kerb in 2022. This is because there is insufficient evidence of fault by the Council and because it is a late complaint.

  • South Cambridgeshire District Council (24 007 314)

    Statement Closed after initial enquiries Other 15-Sep-2024

    Summary: We will not investigate Mr X’s complaint the Council forged a warrant to enter his property and wrongly disposed of his personal belongings. That is because the complaint it late.

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