Decision search
Your search has 49843 results
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Cheshire East Council (24 005 597)
Statement Closed after initial enquiries Assessment and care plan 16-Sep-2024
Summary: We will not investigate this complaint about what happened when a package of care at home ended. The package of care ended under the terms of the contract, so there is not enough evidence of fault. It is unlikely an Ombudsman investigation would reach a different or worthwhile outcome. So investigation is not justified.
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Cheshire West & Chester Council (24 005 608)
Statement Closed after initial enquiries Health and safety 16-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s response to a health and safety report. This is because there is no evidence the Council’s actions caused Mr X an injustice and, in any event, there is not enough evidence of fault.
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Portsmouth City Council (24 002 340)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate Mrs X’s complaints about the Council’s Elective Home Education team’s involvement with her children. Part of the complaint is late. For the rest of the complaint, there is insufficient evidence of fault and no additional outcome achievable by the Ombudsman.
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Ashford Borough Council (24 002 558)
Statement Closed after initial enquiries Parking and other penalties 16-Sep-2024
Summary: We will not investigate Miss X’s complaint about the Council’s decision to refuse her application for a dropped kerb. This is because there is no sign of fault by the Council.
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London Borough of Southwark (24 002 733)
Statement Closed after initial enquiries Other 16-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council not referring his case to the National Referral Mechanism. It is unlikely we would find this caused him any significant injustice.
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Warrington Council (24 003 000)
Statement Closed after initial enquiries Child protection 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of child protection concerns. The Council has already apologised for an error it made and offered to record Mr X’s views on its records. We cannot achieve anything further and cannot give Mr X the outcome he wants.
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Gateshead Metropolitan Borough Council (24 003 769)
Statement Closed after initial enquiries Planning applications 16-Sep-2024
Summary: We will not investigate this complaint about the Council’s actions on the status of an access road which runs behind the complainant’s home. We have seen no reason to investigate the parts of the complaint which are late. We cannot investigate information or statements made in connection with court action. And it is reasonable to expect the complainant to approach the Information Commissioner if he believes the Council is withholding information which he is entitled to receive.
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Tameside Metropolitan Borough Council (24 004 339)
Statement Closed after initial enquiries Looked after children 16-Sep-2024
Summary: We will not investigate this complaint about the way the Council has dealt with Mrs X’s grandchildren since they have been placed in care. We could not add to the Council’s response or make a different finding of the kind Mrs X wants.
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Essex County Council (24 005 983)
Statement Closed after initial enquiries Highway repair and maintenance 16-Sep-2024
Summary: We will not investigate this complaint about how the Council handled Mr X’s points about allegedly unlawful speed limit signage. The underlying points about the legality of the signs and whether Mr X was at fault are for the courts. It would therefore be a disproportionate use of our resources to investigate the Council’s dealings with Mr X on the matter.
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Birmingham City Council (23 006 949)
Statement Closed after initial enquiries Assessment and care plan 15-Sep-2024
Summary: We will not investigate this complaint about the Council’s adult social care provision as there is not enough evidence of fault causing significant injustice.