Transport and highways


Recent reports in this category are shown below:

  • Buckinghamshire Council (24 005 218)

    Statement Closed after initial enquiries Traffic management 06-Aug-2024

    Summary: We will not investigate this complaint about highway changes close to Ms X’s home. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

  • Bristol City Council (24 004 518)

    Statement Closed after initial enquiries Traffic management 06-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision to create a low traffic neighbourhood where the complainant lives. There is nothing to indicate fault in how the Council decided to introduce the scheme.

  • Nottingham City Council (24 004 132)

    Statement Closed after initial enquiries Parking and other penalties 06-Aug-2024

    Summary: We will not investigate Miss X’s complaint about a penalty charge notice. This is because it would have been reasonable for Miss X to appeal.

  • London Borough of Croydon (24 005 501)

    Statement Closed after initial enquiries Parking and other penalties 06-Aug-2024

    Summary: We will not investigate this complaint about a Penalty Charge Notice. There is insufficient evidence of fault.

  • London Borough of Barking & Dagenham (24 004 461)

    Statement Upheld Parking and other penalties 05-Aug-2024

    Summary: We will not investigate this complaint about the way the Council handled a telephone call about a penalty charge notice. We are satisfied with the actions already undertaken by the Council in response to the complaint.

  • London Borough of Waltham Forest (24 004 586)

    Statement Closed after initial enquiries Traffic management 05-Aug-2024

    Summary: We will not investigate this complaint about a speed table because there is insufficient evidence of fault by the Council.

  • Transport for London (23 021 367)

    Statement Upheld Parking and other penalties 05-Aug-2024

    Summary: Mr X complained about Transport for London’s (TfL) handling of three Penalty Charge Notices (PCNs). TfL failed to properly consider his representations against two of the notices which caused Mr X stress and uncertainty. TfL has already agreed to cancel these two notices. There was no fault in its handling of the third notice.

  • Staffordshire County Council (23 019 818)

    Statement Not upheld Highway repair and maintenance 05-Aug-2024

    Summary: Mrs X complained a streetlight in an alleyway next to her house shone too brightly into her garden, causing a loss of privacy. We found no fault by the Council and have concluded our investigation.

  • Transport for London (24 003 484)

    Statement Upheld Traffic management 05-Aug-2024

    Summary: We will not investigate this complaint about charging for the Ultra Low Emission Zone. An investigation would be unlikely to lead to a different outcome or achieve anything more.

  • Dorset Council (23 003 636)

    Statement Closed after initial enquiries Parking and other penalties 05-Aug-2024

    Summary: We will not investigate this complaint about the Council’s decision not to prevent unlawful parking on an area of land it owns. There is not enough evidence of fault in the Council’s actions. We do not consider the Council’s actions have caused the complainant a significant personal injustice. Also, we cannot achieve the outcome the complainant is seeking.

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