Parking and other penalties


Recent statements in this category are shown below:

  • London Borough of Hammersmith & Fulham (17 002 743)

    Statement Closed after initial enquiries Parking and other penalties 12-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about a penalty charge notice issued to his girlfriend. If Mr X or his girlfriend wished to dispute the notice it would have been reasonable for them to appeal.

  • Reading Borough Council (17 002 724)

    Statement Closed after initial enquiries Parking and other penalties 12-Jun-2017

    Summary: Mr X complains the Council ignored the Equalities Act 2010 and has discriminated against him by not making reasonable adjustments when it issued a Parking Contravention Notice. The Ombudsman cannot investigate this complaint as Mr X appealed the Notice to a Tribunal, so the Ombudsman has no jurisdiction to consider it.

  • London Borough of Newham (17 002 275)

    Statement Closed after initial enquiries Parking and other penalties 12-Jun-2017

    Summary: We cannot investigate Mr B's complaint the Council passed an unpaid parking charge to bailiffs who clamped his car, even though Mr B had paid the charge. Mr B has used his right of appeal to the Traffic Enforcement Centre and we have no power to now investigate.

  • Calderdale Metropolitan Borough Council (17 002 430)

    Statement Closed after initial enquiries Parking and other penalties 09-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about a Penalty Charge Notice because the complainant can appeal to the tribunal.

  • London Borough of Waltham Forest (17 002 616)

    Statement Closed after initial enquiries Parking and other penalties 09-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about a cancelled Penalty Charge Notice. This is because there is insufficient evidence of fault by the Council and insufficient evidence of injustice.

  • Royal Borough of Kingston upon Thames (17 002 442)

    Statement Closed after initial enquiries Parking and other penalties 08-Jun-2017

    Summary: The Ombudsman will not investigate Mrs X's complaint about the Council's pursuit of payment for a penalty charge notice she knows nothing about. It would be reasonable for Mrs X to apply to the Traffic Enforcement Centre to make a late witness statement.

  • London Borough of Croydon (17 001 896)

    Statement Closed after initial enquiries Parking and other penalties 06-Jun-2017

    Summary: The Ombudsman will not investigate Ms B's complaint the Council has sent Penalty Charge Notice (PCN) information to the wrong address. Ms B has a right of appeal to the Traffic Enforcement Centre (TEC) and it is reasonable to expect her to use this.

  • Southend-on-Sea Borough Council (17 002 450)

    Statement Closed after initial enquiries Parking and other penalties 05-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the issue of a penalty charge notice as it would be reasonable for him to appeal.

  • Leicester City Council (17 002 456)

    Statement Closed after initial enquiries Parking and other penalties 05-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint that the Council wrongly issued him a penalty charge notice and did not explain that by paying, he would lose his right of appeal against it. There is no provision in law for motorists to pay at the discounted rate and appeal, and the amount of Mr X's injustice is not significant enough to warrant further investigation.

  • South Hams District Council (17 002 406)

    Statement Closed after initial enquiries Parking and other penalties 05-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about a penalty charge notice issued by the Council as it would be reasonable for Mr X to use the appeals process set out in law. We will not investigate his complaint about the Council's delay in responding to his informal challenge against the notice as it did not cause him injustice.

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