Parking and other penalties


Recent statements in this category are shown below:

  • Bedford Borough Council (17 006 886)

    Statement Closed after initial enquiries Parking and other penalties 21-Aug-2017

    Summary: We will not investigate Mr Y's complaint about a parking fine as he had the right to appeal against it to an independent tribunal. It is reasonable to expect him to have done this and so the complaint is outside our legal remit.

  • London Borough of Southwark (17 007 076)

    Statement Closed after initial enquiries Parking and other penalties 21-Aug-2017

    Summary: The Ombudsman will not investigate Ms X's complaint about two penalty charge notices issued by the Council. Ms X confirms the notices have been cancelled and it is unlikely we could achieve anything further for her.

  • St Albans City Council (17 006 954)

    Statement Closed after initial enquiries Parking and other penalties 21-Aug-2017

    Summary: The Ombudsman will not investigate Miss X's complaint about a penalty charge notice issued by the Council. Miss X had a right of appeal to the Traffic Penalty Tribunal and has applied to the Traffic Enforcement Centre to make a late witness statement.

  • Northamptonshire County Council (17 000 247)

    Statement Upheld Parking and other penalties 21-Aug-2017

    Summary: The Council failed to make reasonable adjustments for a blind blue badge holder who wanted to challenge a parking contravention notice. It then failed property to consider his mitigating circumstances or tell him about his right of appeal to an independent body. It did not respond properly to his complaint. It then unreasonably suggested he had fraudulently used someone else's blue badge. To put matters right the Council will refund the £35 already paid and pay the blue badge holder £250 for the time, trouble and distress it caused him. It will also take action to address the procedural failings identified in this investigation.

  • London Borough of Richmond upon Thames (17 006 305)

    Statement Closed after initial enquiries Parking and other penalties 19-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint that the Council's signs detailing parking restrictions are inadequate. The complaint results from the Council's issue of three penalty charge notices and had Mr X wished to challenge them it would have been reasonable for him to appeal.

  • Transport for London (17 005 786)

    Statement Closed after initial enquiries Parking and other penalties 18-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about a penalty charge notice for entering the London congestion charging zone. He is unlikely to find that fault by Transport for London has caused the complainant significant injustice.

  • London Borough of Harrow (17 006 614)

    Statement Closed after initial enquiries Parking and other penalties 18-Aug-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the Council's handling of his representations against four penalty charge notices. In the event the Council rejects Mr X's representations it would be reasonable for him to appeal.

  • Somerset County Council (17 006 713)

    Statement Closed after initial enquiries Parking and other penalties 17-Aug-2017

    Summary: We will not investigate Mr Y's complaint about a parking fine as he had the right to appeal against the fine, ultimately to an independent tribunal. It is reasonable to expect Mr Y to have appealed and so the complaint is outside our legal remit.

  • Devon County Council (16 017 119)

    Statement Not upheld Parking and other penalties 17-Aug-2017

    Summary: There is no fault in the Council's decision not to withdraw warrants for debt recovery until Mr B provides evidence of his vulnerability. I do not consider it fault for the Council to ask for details of his vulnerability.

  • Leicestershire County Council (17 004 225)

    Statement Closed after initial enquiries Parking and other penalties 17-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about a Penalty Charge Notice because the complainant could have appealed to the Parking Tribunal.

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