Highway repair and maintenance


Recent statements in this category are shown below:

  • Essex County Council (17 000 019)

    Statement Closed after initial enquiries Highway repair and maintenance 25-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the Council's failure to repair a sunken drain. It is reasonable to expect Mr B to seek a remedy by going to court.

  • Birmingham City Council (16 019 277)

    Statement Closed after initial enquiries Highway repair and maintenance 24-Apr-2017

    Summary: Mr Y complains the Council's contractors damaged his fence. The complaint has now been resolved by the contractor making a payment to Mr Y to cover the damage. We will not therefore investigate.

  • South Gloucestershire Council (16 018 946)

    Statement Closed after initial enquiries Highway repair and maintenance 24-Apr-2017

    Summary: Mr X complained about the Council's refusal to compensate him for damage to his car caused by a pothole in a nearby road. The Ombudsman will not investigate this complaint about damage to property caused by a claim of negligence. It is reasonable for Mr X to seek a remedy in the courts if the Council denies liability.

  • Sheffield City Council (16 019 316)

    Statement Closed after initial enquiries Highway repair and maintenance 18-Apr-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the standard of resurfacing of roads in the Council's area. It is reasonable to expect Mr B to go to court to seek an order against the Council if he wishes to pursue the matter further.

  • Trafford Council (16 017 891)

    Statement Closed after initial enquiries Highway repair and maintenance 13-Apr-2017

    Summary: Mr X complained about the Council's failure to keep the pavements where he lives clear of obstacles to disabled uses like him. The Ombudsman will not investigate this complaint. He is unlikely to find fault in the Council's actions.

  • Buckinghamshire County Council (16 018 825)

    Statement Closed after initial enquiries Highway repair and maintenance 11-Apr-2017

    Summary: The Ombudsman will not investigate this complaint that the Council was responsible for injuries suffered by the complainant. She can seek a remedy in the courts.

  • London Borough of Haringey (16 018 661)

    Statement Closed after initial enquiries Highway repair and maintenance 10-Apr-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the state of the highway outside his property. It would be reasonable for Mr X to apply to the Crown Court to order the Council to carry out repairs and any claim for damage to his property is better put to the Council's insurers and then to the courts.

  • Worcestershire County Council (15 014 301)

    Statement Not upheld Highway repair and maintenance 10-Apr-2017

    Summary: There is no fault in the way the Council carried out work to a track near to Mrs X's paddock or responded to her complaints the work caused flooding to her land.

  • Essex County Council (16 018 356)

    Statement Closed after initial enquiries Highway repair and maintenance 10-Apr-2017

    Summary: Mr Q complains because of the Council's negligence his home has been flooded. The Ombudsman will not investigate this complaint as, if the Council rejects Mr Q's claim for compensation, it would be reasonable of him to take court action.

  • London Borough of Haringey (16 007 454)

    Statement Not upheld Highway repair and maintenance 10-Apr-2017

    Summary: There was no fault in how the Council responded to local residents' concerns about a road junction near their homes.

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