Traffic management


Recent statements in this category are shown below:

  • Bristol City Council (16 007 245)

    Statement Closed after initial enquiries Traffic management 16-Jun-2017

    Summary: The Council's power to legally remove Mr Y's car concerns the interpretation of law and is therefore a matter for the courts. I have discontinued the investigation on this basis.

  • London Borough of Bromley (16 015 690)

    Statement Not upheld Traffic management 15-Jun-2017

    Summary: The Council was not at fault in the way it reviewed and kept a white advisory parking scheme on Mr X's road.

  • Devon County Council (17 002 596)

    Statement Closed after initial enquiries Traffic management 12-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about a temporary road closure because there is insufficient evidence of fault by the Council.

  • Transport for London (17 001 835)

    Statement Upheld Traffic management 09-Jun-2017

    Summary: Mr X complained about the authority issuing congestion charge penalties when his vehicles are hired to minicab drivers who are responsible for the charge. The Ombudsman will not investigate this complaint. The authority has accepted it made an error and has cancelled the penalty and offered to refund the monies already paid. Mr X could have appealed the penalty to the London Tribunals if the authority had failed to cancel it.

  • Salford City Council (17 000 901)

    Statement Closed after initial enquiries Traffic management 09-Jun-2017

    Summary: The Ombudsman will not investigate this complaint that the Council will not remove parking restrictions from the road outside the complainant's business. The complaint is made too late.

  • Transport for London (16 018 614)

    Statement Upheld Traffic management 09-Jun-2017

    Summary: Ms X complained about the authority's failure to prevent congestion charge penalties being issued to her. She applied for a resident's discount and automatic payment in 2016 before incurring the penalties. The Ombudsman will not investigate this complaint. Transport for London cancelled the penalties and offered her £50 as a goodwill gesture.

  • London Borough of Redbridge (17 002 684)

    Statement Closed after initial enquiries Traffic management 09-Jun-2017

    Summary: Mr X complained about the Council's decision to place conditions on his application for a vehicle crossing. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X.

  • Transport for London (16 010 296)

    Statement Upheld Traffic management 08-Jun-2017

    Summary: Transport for London delayed in providing a refund. An appropriate remedy for the fault and injustice is agreed.

  • London Borough of Hackney (17 000 538)

    Statement Closed after initial enquiries Traffic management 07-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about the Council's decision to introduce traffic restrictions near the complainant's home. It is unlikely he would find evidence of fault by the Council.

  • Torbay Council (17 002 937)

    Statement Closed after initial enquiries Traffic management 07-Jun-2017

    Summary: Mr Y complains about how the Council has investigated the possible misuse of a parking permit and how it has responded to his request for information about controlled parking zones. We will not investigate as it is unlikely we will find fault by the Council which causes Mr Y a significant personal injustice.

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