Traffic management


Recent statements in this category are shown below:

  • Transport for London (17 006 888)

    Statement Closed after initial enquiries Traffic management 21-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about problems the complainant had in renewing a residents' discount for the congestion zone. This is because the Authority has provided a satisfactory response.

  • Norfolk County Council (17 006 636)

    Statement Closed after initial enquiries Traffic management 17-Aug-2017

    Summary: Mr X complained about the Council's failure to co-ordinate temporary traffic light permits on a busy road near his place of work. The Ombudsman will not investigate this complaint. There is insufficient evidence of fault on the Council's part which has caused injustice to Mr X.

  • Kent County Council (17 005 040)

    Statement Closed after initial enquiries Traffic management 16-Aug-2017

    Summary: Mr X complained about the Council's failure to take action over his complaint about road safety and traffic flows at a motorway intersection roundabout. The Ombudsman will not investigate this complaint. There is insufficient evidence of any fault on the Council's part which has caused injustice to Mr X.

  • London Borough of Merton (17 006 403)

    Statement Closed after initial enquiries Traffic management 15-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about how the Council proposes to manage future events held near the complainant's home. This is a matter for the Council to decide.

  • Norfolk County Council (17 005 534)

    Statement Closed after initial enquiries Traffic management 10-Aug-2017

    Summary: The Ombudsman will not investigate Mr B's complaint about the responses the Council's highways department provided to a local planning authority when consulted about a planning application. Further consideration of the complaint is unlikely to find fault.

  • London Borough of Merton (17 001 012)

    Statement Closed after initial enquiries Traffic management 08-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about a policy introduced by the Council to increase permit charges for diesel vehicles. It is unlikely he would find evidence of fault by the Council.

  • London Borough of Waltham Forest (17 001 005)

    Statement Upheld Traffic management 08-Aug-2017

    Summary: The Council was at fault as it delayed painting double yellow lines at a bottleneck entrance to Mr X's road. This resulted in difficulties in access for Mr X, who is disabled and relies on his car. Mr X went to the added time and trouble of chasing the Council for it to complete the works. The Council did not keep enough records which led to confusion for Mr X about the reasons for the delay. The Council has agreed to apologise and pay Mr X £100 in addition to the £30 it has already paid him to acknowledge the injustice to him.

  • Leeds City Council (17 005 830)

    Statement Closed after initial enquiries Traffic management 07-Aug-2017

    Summary: The Ombudsman has no jurisdiction to investigate this complaint about the management of parking on a housing estate.

  • Royal Borough of Kingston upon Thames (16 019 293)

    Statement Closed after initial enquiries Traffic management 07-Aug-2017

    Summary: The Ombudsman will not investigate Miss X's complaint about the Council's decision to remove a dropped kerb, preventing her from accessing a parking space. Miss X has no legal right of way to the parking space and it is unlikely further investigation will find fault.

  • London Borough of Waltham Forest (17 004 038)

    Statement Closed after initial enquiries Traffic management 04-Aug-2017

    Summary: The Ombudsman will not investigate this complaint about how the Council has responded to a report provided to it by the complainant. It is unlikely he would find evidence of fault by the Council.

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