Recent reports in this category are shown below:
Report Upheld Looked after children 06-Jul-2017
Summary: A family complains that the council did not provide them with the support they needed for their young son, who had autism.
Report Upheld Child protection 13-Mar-2017
Summary: A father complains that the council helped his wife to take their children to Australia without his knowledge or consent.
Report Upheld Friends and family carers 22-Feb-2017
Summary: A family complains about the council's decision to remove their niece from their care.
Report Upheld Friends and family carers 08-Dec-2016
Summary: A woman complains the council has refused to accept that in November 2010 it placed three siblings in her care following concerns that their mother was no longer able to provide them with suitable care, making the children looked after children, and the woman a 'family and friends' foster carer.
Report Upheld Looked after children 25-Oct-2016
Summary: A woman complains that the council failed from 2011 to 2016 to find a placement for her disabled son, within a distance that allowed the family to visit regularly despite her having given it details of more suitable local placements. She also says the council failed to make appropriate plans for her son's current and long-term needs.
Report Upheld Disabled children 07-Jun-2016
Summary: Complaint from a woman that the council refused to consider her need to work when assessing her son's care needs. She complains the council failed to consider awarding direct payments to provide for care of her son while she is at work. The woman also complains the council delayed responding to her complaint.
Report Upheld Looked after children 19-Jan-2016
Summary: Complaint from a young woman, with the aid of a legal representative, that the council failed to act appropriately and in a timely manner to help her regularise her immigration status after she became a 'looked after child' in 2010.
Report Upheld Other 01-Dec-2015
Summary: Complaint from a young woman that the council failed to properly consider her need for accommodation and support when she was 16 years old and made a homeless application in December 2014.
Report Upheld Fostering 13-Oct-2015
Summary: Complaint from a man who is the sole foster carer for two children who were aged six and seven at the time of the complaint. He complains that the council breached National Minimum Standards (for foster care services) by removing the children from his care without first assessing what action was in their best interests.
Report Upheld Looked after children 09-Sep-2015
Summary: Complaint from a woman that the council failed to investigate allegations by her adopted children that a foster carer smacked them.