Child protection


Recent statements in this category are shown below:

  • Central Bedfordshire Council (17 002 021)

    Statement Closed after initial enquiries Child protection 19-Jun-2017

    Summary: The Ombudsman cannot investigate this complaint about the decision to take the complainant's children into care. This is because the decision was taken by a court and is out of the Ombudsman's jurisdiction.

  • North Somerset Council (17 002 845)

    Statement Closed after initial enquiries Child protection 16-Jun-2017

    Summary: The Ombudsman has no power to investigate Mr F's complaint about the actions of the Council or the accuracy of its evidence during lengthy court proceedings about his contact with his children. His specific complaints about the professionalism of his children's social worker are best referred to the Health and Care Professions Council.

  • North Yorkshire County Council (17 002 545)

    Statement Closed after initial enquiries Child protection 15-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about an allegation of a cover up in relation to alleged child abuse and false allegations made against the complainant. This is because there is insufficient evidence of fault by the Council and because parts of the complaint have already been considered by the Ombudsman.

  • Medway Council (16 017 541)

    Statement Not upheld Child protection 14-Jun-2017

    Summary: Mr X complains that the Council failed to tell him about a social work assessment in 2010 and says this resulted in his reduced contact with his son until 2016. The Council has already apologised for this. No purpose would be served by further enquiry as the Council holds no further information than it has already considered on the matter and we cannot achieve the outcomes Mr X wants.

  • Royal Borough of Greenwich (16 016 357)

    Statement Not upheld Child protection 14-Jun-2017

    Summary: There is no fault in the way the Council carried out an investigation following concerns raised about Ms B's children.

  • Leeds City Council (16 013 534)

    Statement Upheld Child protection 14-Jun-2017

    Summary: The Council has acknowledged there were faults in the way it acted when it took Ms A's children into emergency foster care. However, it has already apologised, explained matters to Ms A and offered a suitable remedial payment. There is nothing further to be gained by continued investigation by the Ombudsman.

  • Cheshire East Council (15 013 149)

    Statement Upheld Child protection 14-Jun-2017

    Summary: The Council was at fault in failing to arrange supervised contact between Mr and Mrs X and their children during a child protection investigation. The Council has agreed to make a payment to recognise the impact of the loss of contact and their time and trouble in pursuing the complaint. It has also apologised and improved procedures.

  • London Borough of Newham (16 018 332)

    Statement Not upheld Child protection 13-Jun-2017

    Summary: Mr W complains that the Council did not take his allegations against his former partner about the care of their child seriously. He has now applied to the courts as he wishes the child to reside with him The Court has ordered a report into the child's welfare. This report will determine whether his allegations were justified and the court will make any decision about the future arrangements for the child. The Ombudsman will not therefore continue to investigate this complaint.

  • Devon County Council (17 003 165)

    Statement Closed after initial enquiries Child protection 13-Jun-2017

    Summary: The Ombudsman will not investigate this complaint about an alleged data breach. This is because such complaints should be considered by the Information commissioner's Office.

  • North Yorkshire County Council (17 002 707)

    Statement Closed after initial enquiries Child protection 13-Jun-2017

    Summary: The Ombudsman cannot investigate this complaint about the actions of the Council's Children's services regarding care proceedings. This is because complaints about matters that have been to court are out of her jurisdiction.

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