Looked after children


Recent statements in this category are shown below:

  • Lancashire County Council (16 012 247)

    Statement Not upheld Looked after children 10-May-2017

    Summary: The Council has followed up on some of the recommendations of a Stage 3 Complaints Review Panel. But there have been difficulties in implementing all of them. However currently there are legal proceedings in relation to the complainant's children. The Ombudsman has decided to discontinue his investigation while these legal proceedings are ongoing.

  • Slough Borough Council (16 013 959)

    Statement Upheld Looked after children 27-Apr-2017

    Summary: There were failings by the Council after Ms X escaped from childhood domestic slavery that added to her injustice. The Council has already apologised , but it will also pay her £1000 to recognise the effect of these failings.

  • North Yorkshire County Council (16 013 613)

    Statement Not upheld Looked after children 03-Apr-2017

    Summary: The Council is under no duty to supplement Mrs X's Special Guardianship Allowance with extra Christmas and Birthday payments. The Council continues to pay Mrs X the required allowance and is not at fault.

  • Worcestershire County Council (16 003 996)

    Statement Not upheld Looked after children 03-Apr-2017

    Summary: The Council was not at fault in its treatment of Ms X following her mother's death and her placement in care.

  • Kent County Council (16 010 292)

    Statement Not upheld Looked after children 30-Mar-2017

    Summary: There is no fault in this complaint about the care the Council is providing to Mr X's son who is in foster care on a full care order.

  • Peterborough City Council (16 008 674)

    Statement Upheld Looked after children 29-Mar-2017

    Summary: Mrs X complained on behalf of Y, a young person she fostered, about the Council's refusal to continue funding legal action to recover money he inherited. The Council was not at fault in the way it reached its decision but it did not communicate it properly to the complainants. The Council has agreed to apologise and make a payment of £100. This is a suitable remedy.

  • Sunderland City Council (16 002 492)

    Statement Upheld Looked after children 29-Mar-2017

    Summary: The Council was at fault for not supporting the complainants more when they faced challenges caring for a boy whom they were fostering. When that placement broke down the Council was further at fault in how it conducted a meeting which decided to take the boy's brother into care also. The Council accepts these faults and it has apologised to the complainants. It has now also agreed to provide a further financial remedy which will provide a satisfactory remedy to the complaint.

  • Sunderland City Council (16 011 750)

    Statement Upheld Looked after children 29-Mar-2017

    Summary: The Council was at fault for how it removed the complainant from his foster carers. During this investigation it has apologised and offered a remedy to the complaint which will provide a fair outcome.

  • Lancashire County Council (16 003 831)

    Statement Upheld Looked after children 28-Mar-2017

    Summary: There is evidence of efforts by the Council to assist the complainant and her great nephew who she has looked after since he was a baby. But, by early 2016, the Council recognised that the nephew's behaviours posed a significant risk. The Ombudsman considers that there was fault by the Council in that it should have arranged a more robust multi agency response to safeguard him and to assist the complainant.

  • Surrey County Council (16 013 264)

    Statement Upheld Looked after children 27-Mar-2017

    Summary: The Council was at fault for not investigating Mr A's complaint under the statutory complaints procedure for children's social care. It has now agreed to respond to the matters he raised using this process.

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