Recent statements in this category are shown below:

  • St Helens Metropolitan Borough Council (17 001 937)

    Statement Closed after initial enquiries Fostering 23-Aug-2017

    Summary: Mr and Mrs X say they were treated unfairly by the Council and so felt compelled to resign from their position as foster carers in February 2015. No further action is needed to investigate this complaint as it is out of time.

  • Hampshire County Council (16 015 119)

    Statement Upheld Fostering 05-Jul-2017

    Summary: The Council is at fault as it has taken more than a year to deal with Mr B's complaint under the statutory children's social care procedure, but has still not started a second stage investigation. It will now do so immediately.

  • Northamptonshire County Council (14 012 306)

    Statement Upheld Fostering 04-Jul-2017

    Summary: There were significant failings by the Council in the way the Council dealt with the removal of children from a foster carer, and matters arising from that. These failings caused the foster carer, Mrs B, avoidable distress, frustration and time and trouble. As well as a programme of service improvements, the Council has already offered Mrs B an apology and a payment. I have identified further fault causing avoidable injustice needing additional remedy.

  • Bournemouth Borough Council (16 019 426)

    Statement Not upheld Fostering 29-Jun-2017

    Summary: I have discontinued my investigation because I have not received C's consent to proceed.

  • London Borough of Haringey (16 017 138)

    Statement Not upheld Fostering 27-Jun-2017

    Summary: There was no fault in the way the Council handled Child B's foster placement with Mr and Mrs F or how it made its decision not to allow them to be long-term foster carers for Child B.

  • West Berkshire Council (16 009 456)

    Statement Upheld Fostering 22-Jun-2017

    Summary: The Council was at fault when it ended a long term foster placement at short notice. This caused disruption and emotional distress to the foster carers. While the Council has already apologised and agreed to review its procedures it has agreed to make a modest payment to the complainants to recognise the fault.

  • Kent County Council (17 002 004)

    Statement Closed after initial enquiries Fostering 14-Jun-2017

    Summary: We will not investigate Mr F's complaint because it is reasonable to expect him to use the Independent Review Mechanism to challenge any decision on his foster carer status.

  • Devon County Council (16 012 704)

    Statement Upheld Fostering 12-Jun-2017

    Summary: The Council gave confusing messages in its guide aimed at helping foster applicants, failed to keep proper records and handled the subsequent complaint poorly. It accepts fault and agrees to pay £500 in recognition of the impact of those faults.

  • Manchester City Council (16 002 459)

    Statement Upheld Fostering 12-Jun-2017

    Summary: Ms X complained about the way the Council dealt with a Special Guardianship Allowance for a child she looks after. The Council did not deal with the complaint properly under the children's social care complaints procedure. It has now agreed to do so. That is a satisfactory outcome.

  • Calderdale Metropolitan Borough Council (17 002 350)

    Statement Closed after initial enquiries Fostering 09-Jun-2017

    Summary: The Ombudsman will not investigate Mr X's complaint about the way the Council has dealt with him over Child Y, a child he used to foster. This is because the issues Mr X raises are ones which he has already put before court.