Dudley Metropolitan Borough Council (25 011 744)

Statement Closed after initial enquiries Street furniture and lighting 23-Dec-2025

Summary: We will not investigate this complaint about the placement of a streetlight close to Mr X’s home. The injustice claimed by Mr X is not significant enough to warrant our involvement. In any case, there is no worthwhile outcome to us investigating the complaint.

London Borough of Ealing (25 010 191)

Statement Closed after initial enquiries Traffic management 22-Dec-2025

Summary: We will not investigate Ms X’s complaint about the implementation of a traffic management order. There is insufficient evidence of fault and the personal injustice claimed is not significant enough to warrant investigation.

Medway Council (25 011 170)

Statement Closed after initial enquiries Parking and other penalties 22-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council sending a Penalty Charge Notice to his previous address, and it did not take his vulnerabilities into account. This is because he has already appealed to the Traffic Enforcement Centre for the Penalty Charge Notice. The Council has already written to Mr X to accept that it did not contact him after he disclosed his disability. It has apologised and taken steps to improve its process. I consider this to be a satisfactory remedy to this part of the complaint.

Transport for London (25 014 278)

Statement Closed after initial enquiries Traffic management 22-Dec-2025

Summary: We cannot investigate this complaint about Penalty Charges Notices. This is because the complainant has already appealed to the tribunal.

Kent County Council (25 011 014)

Statement Closed after initial enquiries Parking and other penalties 19-Dec-2025

Summary: We will not investigate this complaint about a dropped kerb request because there is not enough evidence of fault to justify investigating.

Royal Borough of Kensington & Chelsea (25 011 646)

Statement Closed after initial enquiries Parking and other penalties 19-Dec-2025

Summary: We will not investigate Mr X’s late complaint that the Council mishandled his challenge against a Penalty Charge Notice (PCN) and related enforcement action. It is reasonable to expect Mr X to appeal to the Traffic Enforcement Centre and the London Tribunals.

Kent County Council (25 012 477)

Statement Closed after initial enquiries Highway repair and maintenance 19-Dec-2025

Summary: We will not investigate this complaint about highway repairs and maintenance works because any injustice is not significant enough to justify our involvement and it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.

North Lincolnshire Council (25 010 561)

Statement Closed after initial enquiries Traffic management 18-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council not taking responsibility for the timing of temporary traffic lights at highway works by a water company which it permitted, and officers not contacting the company after he reported the matter. There is insufficient significant personal injustice to Mr X from the issues complained of to warrant us investigating.

London Borough of Havering (25 010 988)

Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025

Summary: We will not investigate this complaint about a dropped kerb. This is because there is not enough evidence of fault to justify investigation.

London Borough of Waltham Forest (25 011 002)

Statement Closed after initial enquiries Parking and other penalties 18-Dec-2025

Summary: We will not investigate Miss X’s complaint about how the Council managed her planning application for a dropped kerb request on her property. This is because the complaint is late and there are no good reasons why Miss X did not complain sooner.