City of York Council (25 006 808)

Statement Closed after initial enquiries Highway repair and maintenance 16-Dec-2025

Summary: We will not investigate this complaint about highway maintenance because there is not enough evidence of fault to justify investigating, there is another body better placed to consider this complaint, and it is reasonable to expect Mr Y to approach the court about the matter.

Birmingham City Council (25 010 240)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate this complaint about the enforcement of a penalty charge notice issued for a road user charging contravention. The complainant has already taken court action about the matter, it is reasonable to expect him to have used his right of appeal to the Traffic Penalty Tribunal in any case, and there is insufficient evidence of fault in the way his request for a payment plan was considered.

London Borough of Havering (25 010 293)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate this complaint about Mr X’s three Penalty Charge Notices. This is because he could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Mr X to have followed this process.

London Borough of Haringey (25 011 235)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate Miss X’s complaint about a Penalty Charge Notice. This is because she could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Miss X to have followed this process.

London Borough of Barking & Dagenham (25 011 285)

Statement Closed after initial enquiries Highway adoption 16-Dec-2025

Summary: We will not investigate this complaint about a refused drop kerb application because there is not enough evidence of fault to justify an investigation.

London Borough of Southwark (25 011 398)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate Miss X’s complaint about the Council’s complaints handling and procedures. This because I have not seen enough evidence of a significant injustice that warrants an investigation by us.

Warwickshire County Council (25 011 565)

Statement Closed after initial enquiries Street furniture and lighting 16-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council’s installation of a zebra crossing near a property he purchased. There is not enough evidence of fault to justify investigating.

Hertsmere Borough Council (25 011 630)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate this complaint about the Council’s complaint handling. This is because the injustice to the complainant is not significant enough to warrant investigation.

Transport for London (25 011 743)

Statement Closed after initial enquiries Traffic management 16-Dec-2025

Summary: We will not investigate Ms X’s complaint about a Penalty Charge Notice for a road charging scheme contravention. This is because it was reasonable for Ms X to appeal to the London Tribunals.

Wigan Metropolitan Borough Council (25 012 278)

Statement Closed after initial enquiries Highway repair and maintenance 16-Dec-2025

Summary: We will not investigate this complaint about roadworks because any injustice is not significant enough to justify our involvement and it is not a good use of public resources to investigate complaints about complaint procedures, if we are unable to deal with the substantive issue.