Barnsley Metropolitan Borough Council (25 003 145)

Statement Closed after initial enquiries Traffic management 05-May-2026

Summary: We will not investigate this complaint the council’s actions led to a loss of income for Mr X. This is because he has the opportunity of obtaining a remedy by taking the matter to court which places the complaint outside our jurisdiction.

City of Bradford Metropolitan District Council (25 011 053)

Statement Upheld Parking and other penalties 05-May-2026

Summary: The Council was at fault for failing to act sooner to stop formal action when it incorrectly issued Penalty Charge Notices to Mr X. The Council has already apologised and taken steps to prevent recurrence. It will also make a symbolic payment to Mr X and reimburse the postage cost he incurred to acknowledge the avoidable frustration caused.

Birmingham City Council (25 016 997)

Statement Closed after initial enquiries Parking and other penalties 05-May-2026

Summary: We will not investigate this complaint about the Council’s parking residents scheme. This is because there is not enough evidence of fault to warrant our involvement.

Wigan Metropolitan Borough Council (25 021 222)

Statement Closed after initial enquiries Other 05-May-2026

Summary: We will not investigate this complaint about the Council not removing unauthorised flags from street furniture. We will also not investigate how the Council handled non-payment of Council tax. This is because we are unlikely to find fault. Mr X has also not suffered significant injustice.

Royal Borough of Greenwich (25 021 607)

Statement Closed after initial enquiries Traffic management 05-May-2026

Summary: We will not investigate this complaint about traffic restrictions. This is because it is unlikely that we will find sufficient evidence of fault to justify investigating.

West Northamptonshire Council (25 022 075)

Statement Closed after initial enquiries Other 05-May-2026

Summary: We will not investigate Mr X’s complaint that the Council has delayed in dealing with his 2021 request for it to apply to the Magistrates Court for a Stopping Up Order. This is because the complaint is late and there are no good grounds to exercise discretion to consider it now.

London Borough of Merton (25 022 377)

Statement Closed after initial enquiries Parking and other penalties 05-May-2026

Summary: We will not investigate this complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mr X to challenge the penalty charge notice at London Tribunals.

London Travelwatch (25 022 420)

Statement Closed after initial enquiries Public transport 05-May-2026

Summary: We will not investigate Mr X’s complaint. This is because it concerns liability for an injury sustained on public transport, which the courts are better suited to determine

London Borough of Hammersmith & Fulham (25 023 001)

Statement Upheld Parking and other penalties 05-May-2026

Summary: We will not investigate this complaint about a parking ticket. This is because there is insufficient remaining injustice caused to warrant our further involvement and an investigation is unlikely to achieve anything more than the Council has already provided.

Staffordshire County Council (26 001 889)

Statement Closed after initial enquiries Highway repair and maintenance 05-May-2026

Summary: We will not investigate Mr C’s complaint that the Council has refused his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr C to pursue his compensation claim by taking the Council to court.