Westmorland and Furness Council (24 014 980)

Statement Upheld Parking and other penalties 18-Feb-2025

Summary: We will not investigate this complaint about the Council’s decision to withdraw the complainant’s parking permit. This is because the Council has agreed to extend the permit for six months.

South Gloucestershire Council (24 016 485)

Statement Closed after initial enquiries Parking and other penalties 18-Feb-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her application for a vehicle crossing. This is because there is no sign of fault by the Council.

London Borough of Redbridge (24 018 548)

Statement Closed after initial enquiries Parking and other penalties 18-Feb-2025

Summary: We will not investigate this complaint about a parking penalty charge notice as there is insufficient evidence of fault by the Council.

Birmingham City Council (24 005 739)

Statement Not upheld Highway repair and maintenance 17-Feb-2025

Summary: Mr X complained the Council has failed to take action to prevent ground water from building up near his property. We have not found fault in the Council’s actions.

Westmorland and Furness Council (24 015 355)

Statement Closed after initial enquiries Other 17-Feb-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision with respect to her town’s bus service and the funding it has allocated. This is because we have no jurisdiction to investigate complaints from public bodies.

Westmorland and Furness Council (24 019 254)

Statement Upheld Public transport 17-Feb-2025

Summary: We will not investigate this complaint about difficulties encountered by the complainant after a ferry was cancelled. This is because the Council has provided a proportionate response.

Nottinghamshire County Council (24 019 562)

Statement Closed after initial enquiries Other 17-Feb-2025

Summary: We will not investigate this complaint about the Council's rejection of a pothole damage claim as it is reasonable to expect the complainant to resort to court action for the compensation he seeks.

London Borough of Ealing (24 019 736)

Statement Closed after initial enquiries Parking and other penalties 17-Feb-2025

Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled.

Essex County Council (24 020 064)

Statement Closed after initial enquiries Highway repair and maintenance 14-Feb-2025

Summary: We will not investigate Mr X’s complaint that the Council has failed to revisit a complaint he made in 2023. This is because there is insufficient evidence of fault by the Council.

Coventry City Council (24 014 135)

Statement Closed after initial enquiries Traffic management 13-Feb-2025

Summary: We will not investigate this complaint about a cycleway the Council has decided to implement in the complainant’s local area. There is not enough evidence that fault by the Council has affected the decision to proceed with the current scheme, and an investigation is unlikely to achieve anything further for the complainant.