Recent reports in this category are shown below:
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Transport for London (25 005 897)
Statement Closed after initial enquiries Other 25-Nov-2025
Summary: We will not investigate this complaint about TfL’s management of his application to its now closed scrappage scheme. This is because the complaint concerns events that took place more than 12 months ago; there is no good reason to exercise discretion to investigate them now.
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Milton Keynes Council (25 009 694)
Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate Miss X’s complaint about a delay in replacing gully covers or her complaint that her car was damaged. This is because there is not enough evidence of fault in the Council’s actions and it is reasonable for Miss X to take a claim for damages to court.
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Stockport Metropolitan Borough Council (25 008 474)
Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate this complaint about the Council’s refusal to accept responsibility for maintenance of a wall adjacent to the public highway. This is a private boundary dispute and we cannot determine legal ownership of land. The courts are better placed to decide civil disputes.
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Statement Closed after initial enquiries Highway repair and maintenance 25-Nov-2025
Summary: We will not investigate Mrs X’s complaint that her car was damaged by a pothole. This is because it is reasonable for Mrs X to pursue the matter at court.
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Tameside Metropolitan Borough Council (25 019 987)
Statement Closed after initial enquiries Parking and other penalties 25-Nov-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged parking contravention. This is because it was reasonable for Mr B to put in an appeal to the Traffic Penalty Tribunal.
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London Borough of Bromley (25 009 114)
Statement Closed after initial enquiries Parking and other penalties 24-Nov-2025
Summary: We will not investigate this complaint about the Council’s enforcement agents carrying out an enforcement visit following a failure to keep up with a payment agreement. There is insufficient evidence of fault which would warrant an investigation.
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Manchester City Council (25 009 223)
Statement Closed after initial enquiries Parking and other penalties 24-Nov-2025
Summary: We will not investigate this complaint about parking issues reported to the Council. There is not enough evidence of fault to justify our involvement.
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London Borough of Haringey (25 008 271)
Statement Upheld Traffic management 24-Nov-2025
Summary:Miss X applied to the Council for a disabled parking bay. The Council promised installation by February 2025 but delivered it four months late. Miss X says this caused her significant distress and financial hardship.
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London Borough of Enfield (25 017 557)
Statement Closed after initial enquiries Parking and other penalties 24-Nov-2025
Summary: We will not investigate this complaint about a moving traffic penalty charge notice as it is reasonable to expect Mr X to appeal against it to London Tribunals.
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Durham County Council (25 017 607)
Statement Closed after initial enquiries Parking and other penalties 24-Nov-2025
Summary: We will not investigate this complaint about a parking penalty charge notice as it is reasonable to expect Mr X to have appealed against it to the Traffic Penalty Tribunal. We will not investigate the Council’s use of enforcement agents to recover the penalty charge notice as there is insufficient evidence of fault by the Council.