London Borough of Harrow (25 005 532)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026

Summary: We will not investigate this complaint about damage to a grass verge and how the Council handled the complaint. This is because we are unable to add to the Council’s response and an investigation would not lead to a different outcome.

Herefordshire Council (25 016 085)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with Mr X’s concerns about the obstruction of the highway. This is because Mr X has approached the courts about the matter, and we cannot investigate complaints about the start of court action or what happened in court.

Suffolk County Council (25 017 238)

Statement Closed after initial enquiries Other 10-Mar-2026

Summary: We will not investigate this complaint about how the Council dealt with Mrs X’s attendance at a Speed Awareness Course and how it handled subsequent complaints. This is because it concerns action taken on behalf of a local policing body in connection with the investigation or prevention of crime and the law says we cannot investigate it. It is unlikely we could add to the Council’s response in relation to the remaining issues complained about.

London Borough of Waltham Forest (25 018 254)

Statement Closed after initial enquiries Parking and other penalties 10-Mar-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because there is no worthwhile outcome achievable by our investigation.

Durham County Council (25 023 070)

Statement Closed after initial enquiries Street furniture and lighting 10-Mar-2026

Summary: We cannot investigate Mr X’s complaint that the Council failed to maintain street lighting outside his home. The road outside Mr X’s house was not adopted. Therefore, the Council is not responsible for the maintenance of the lighting.

London Borough of Camden (25 027 604)

Statement Closed after initial enquiries Parking and other penalties 10-Mar-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice for an alleged parking contravention. It would be reasonable to expect the complainant to use the statutory representations and appeals procedure.

West Northamptonshire Council (25 027 891)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026

Summary: We will not investigate Mr C’s complaint about the Council’s management of repairs to a local road. This is because Mr C has not suffered a significant personal injustice as a result of the alleged fault.

Essex County Council (25 028 839)

Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2026

Summary: We will not investigate Mr B’s complaint that his car was damaged by a large pothole which the Council had failed to repair. This is because it is reasonable for Mr B to take the Council to court if needed. An investigation solely into the Council’s handling of Mr B’s complaint is not justified.

London Borough of Newham (25 013 327)

Statement Closed after initial enquiries Parking and other penalties 09-Mar-2026

Summary: We will not investigate this complaint about a dropped kerb application because there is not enough evidence of fault to justify investigating.

London Borough of Barking & Dagenham (25 017 822)

Statement Closed after initial enquiries Parking and other penalties 09-Mar-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because it is reasonable to expect Ms Y to approach the Traffic Enforcement Centre and then the London Tribunals.