Recent reports in this category are shown below:
-
Transport for London (24 010 623)
Statement Not upheld Other 11-Mar-2025
Summary: Mr X complained about Transport for London’s decision to place a temporary toilet for bus drivers outside his home and a delay in moving the toilet to a permanent location. Transport for London was not at fault. It had permission to install the toilet and there is no evidence of a delay in its efforts to move the toilet to a permanent location.
-
Devon County Council (24 017 475)
Statement Closed after initial enquiries Other 11-Mar-2025
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to maintain a retaining wall. This is because it is unlikely we could achieve any worthwhile outcome for her.
-
London Borough of Ealing (24 017 634)
Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2025
Summary: We will not investigate this complaint about highway cleaning because any injustice is not significant enough to justify our involvement.
-
London Borough of Barnet (24 017 675)
Statement Closed after initial enquiries Highway repair and maintenance 11-Mar-2025
Summary: We will not investigate this complaint about the Council’s decision that Mr X was liable for the costs of repairing damage to the highway. It is unlikely we would find fault.
-
London Borough of Haringey (24 018 149)
Statement Closed after initial enquiries Other 11-Mar-2025
Summary: We will not investigate this complaint about the Council’s response to a report of water discharge on a footpath. There is no significant injustice and no worthwhile outcome achievable by us investigating.
-
Birmingham City Council (24 018 181)
Statement Closed after initial enquiries Parking and other penalties 11-Mar-2025
Summary: We will not investigate this complaint about parking enforcement because there is not enough evidence of fault to justify investigation, and it is not a good use of public resource to investigate complaints about complaint handling.
-
London Borough of Tower Hamlets (24 020 257)
Statement Closed after initial enquiries Parking and other penalties 11-Mar-2025
Summary: We will not investigate this complaint about parking penalty charge notices as it is reasonable to expect the complainant to use his right of appeal to the independent tribunal.
-
Blackpool Borough Council (24 020 816)
Statement Closed after initial enquiries Parking and other penalties 11-Mar-2025
Summary: We will not investigate this complaint about the enforcement of a parking penalty charge notice as it is unlikely we will find fault by the Council.
-
Statement Closed after initial enquiries Parking and other penalties 10-Mar-2025
Summary: We will not investigate this complaint about the Council’s refusal to issue a resident’s parking permit. We have not seen evidence of fault in the Council’s actions.
-
London Borough of Newham (24 016 455)
Statement Upheld Other 10-Mar-2025
Summary: We will not investigate this complaint about the Council’s delays in handling events on a Penalty Charge Notice. This is because the Council has agreed to an appropriate remedy for the injustice caused. We are satisfied with the actions the Council proposes to take, and it is unlikely an investigation would achieve anything further.