Transport for London (24 017 242)

Statement Closed after initial enquiries Traffic management 04-Mar-2025

Summary: We will not investigate this complaint about the Ultra Low Emission Zone because there is not enough evidence of fault to justify investigation.

London Borough of Tower Hamlets (24 010 862)

Statement Upheld Traffic management 03-Mar-2025

Summary: Mr X complained the Council allowed road closures and roadworks to be carried out at both ends of the road where he lived at the same time. Mr X is a wheelchair user and had a disabled parking space at his address. He says the road closures and works undertaken prevented him from being able to use his car. Mr X says this caused him to miss medical appointments and negatively impacted his social life. We found fault by the Council. The Council has agreed to apologise to Mr X and provide a financial remedy.

London Borough of Enfield (24 016 544)

Statement Closed after initial enquiries Traffic management 03-Mar-2025

Summary: We will not investigate this complaint about the Council’s handling of the introduction of parking bay markings in Mr X’s road where the white line bar markings in front of the dropped kerb at his property have been shortened. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Birmingham City Council (24 005 603)

Statement Closed after initial enquiries Traffic management 26-Feb-2025

Summary: We will not investigate this complaint about the Council failing to take action against illegally parked vehicles where the complainant works. There is not enough evidence of fault by the Council.

City of York Council (24 015 547)

Statement Closed after initial enquiries Traffic management 21-Feb-2025

Summary: We will not investigate this complaint about the Council’s failure to conduct an Environmental Impact Assessment before installing speed bumps in the road where the complainant lives. There is insufficient evidence of fault in the Council’s actions.

Rugby Borough Council (24 017 066)

Statement Closed after initial enquiries Traffic management 19-Feb-2025

Summary: We will not investigate this complaint about problems the complainant encountered when roads were closed for a public event. This is because there is insufficient evidence of injustice.

Coventry City Council (24 014 135)

Statement Closed after initial enquiries Traffic management 13-Feb-2025

Summary: We will not investigate this complaint about a cycleway the Council has decided to implement in the complainant’s local area. There is not enough evidence that fault by the Council has affected the decision to proceed with the current scheme, and an investigation is unlikely to achieve anything further for the complainant.

Devon County Council (24 015 477)

Statement Closed after initial enquiries Traffic management 12-Feb-2025

Summary: We will not investigate this complaint about the way the Council reached its decision to permanently close a road to all vehicles except bicycles. It is reasonable to expect the complainant to have contacted us sooner, and an investigation is unlikely to lead to a different outcome.

Sunderland City Council (24 017 121)

Statement Closed after initial enquiries Traffic management 10-Feb-2025

Summary: We will not investigate this complaint about highway noise and vibrations because there is not enough evidence of fault to justify investigating..

Thanet District Council (24 016 589)

Statement Upheld Traffic management 10-Feb-2025

Summary: We will not investigate this complaint about a delay by the Council in releasing the complainant’s car from a car park. This is because the Council has agreed to refund the release fee.