Somerset Council (24 020 591)

Statement Closed after initial enquiries Other 25-Feb-2025

Summary: We will not investigate Mr B’s complaint that his car was damaged by a Council worker strimming grass. This is because it is reasonable for Mr B to take the Council to court.

Westminster City Council (24 015 792)

Statement Closed after initial enquiries Other 24-Feb-2025

Summary: We will not investigate Mr X’s complaint about the Council’s response to his reports of problems caused by pedestrians queuing on the pavement and vehicles unloading close to his property. This is because there is not enough evidence of fault by the Council and further investigation is unlikely to achieve a different outcome.

Transport for London (24 015 912)

Statement Closed after initial enquiries Other 23-Feb-2025

Summary: We will not investigate this complaint about the Authority ending a bus journey early without providing a refund or a free replacement ticket to extend the journey. We cannot determine claims about breaches of contractual conditions. Only the courts can do this.

Nottinghamshire County Council (24 019 562)

Statement Closed after initial enquiries Other 17-Feb-2025

Summary: We will not investigate this complaint about the Council's rejection of a pothole damage claim as it is reasonable to expect the complainant to resort to court action for the compensation he seeks.

Westmorland and Furness Council (24 015 355)

Statement Closed after initial enquiries Other 17-Feb-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision with respect to her town’s bus service and the funding it has allocated. This is because we have no jurisdiction to investigate complaints from public bodies.

Suffolk County Council (24 013 937)

Statement Closed after initial enquiries Other 12-Feb-2025

Summary: We will not investigate Mr X’s complaint about a tree stump. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Milton Keynes Council (24 016 094)

Statement Closed after initial enquiries Other 11-Feb-2025

Summary: We will not investigate this complaint about the Council’s handling of road closures while it carries necessary maintenance works. This is because any injustice to the complainant is not significant enough to justify our involvement.

Woking Borough Council (24 018 626)

Statement Closed after initial enquiries Other 10-Feb-2025

Summary: We will not investigate this complaint about the Council's response to a subject access request as this is best dealt with by the Information Commissioner's Office.

Derbyshire County Council (24 016 288)

Statement Closed after initial enquiries Other 06-Feb-2025

Summary: We will not investigate Mr X’s complaint the Council’s snow plough repeatedly blocked his driveway. This is because further investigation would not lead to a different outcome and any fault has not caused a significant enough injustice to justify investigating.

Southampton City Council (24 014 707)

Statement Closed after initial enquiries Other 06-Feb-2025

Summary: We will not investigate this complaint that the Council incorrectly placed a street nameplate on Mr X’s land as Mr X is not caused a level of injustice from Council fault to justify our further action.