Recent statements in this category are shown below:
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Essex County Council (24 013 004)
Statement Closed after initial enquiries Other 21-Jan-2025
Summary: We will not investigate this complaint about the Council’s failure to investigate Mrs X’s concerns about highway land next to her property. The complaint is late, and we have seen no reason to exercise discretion and investigate now.
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Essex County Council (24 017 216)
Statement Closed after initial enquiries Other 18-Jan-2025
Summary: We will not investigate this complaint about a claim for damages as this is a matter for court.
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Wiltshire Council (24 015 982)
Statement Closed after initial enquiries Other 17-Jan-2025
Summary: We will not investigate this complaint about damage to a street tree as there is insufficient personal injustice caused to the complainant to warrant our further action.
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Essex County Council (24 014 744)
Statement Closed after initial enquiries Other 15-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s decision to refuse his application for a vehicle crossover. There is insufficient evidence of fault to warrant an investigation.
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North Norfolk District Council (24 015 550)
Statement Closed after initial enquiries Other 15-Jan-2025
Summary: We will not investigate this complaint about motorbike parking in car parks. This is because there is insufficient evidence of fault by the Council.
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London Borough of Brent (24 016 528)
Statement Closed after initial enquiries Other 13-Jan-2025
Summary: We will not investigate Mr X’s complaint about matters related to the Council’s handling of his insurance claim. This is because it is reasonable to expect Mr X to pursue the matter through the courts.
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Southend-on-Sea City Council (24 015 216)
Statement Closed after initial enquiries Other 10-Jan-2025
Summary: We will not investigate Mr X’s complaint about information provided during a vehicular crossing application. It is unlikely we could find the Council’s fault directly caused Mr X an injustice.
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Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to install an ‘H-bar’ marking on the road outside his property. This is because the Council’s decision does not cause Mr X significant injustice.
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Transport for London (24 014 418)
Statement Closed after initial enquiries Other 09-Jan-2025
Summary: We will not investigate Mr X’s complaint about delays in the renewal of his Private Hire Vehicle Licence. It is unlikely we would find Authority fault has directly caused him an injustice.
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Transport for London (24 013 300)
Statement Upheld Other 08-Jan-2025
Summary: We will not investigate this complaint about an unsuccessful application for a grant from the scrappage scheme. This is because the Authority has offered a fair remedy.