Birmingham City Council (25 010 240)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate this complaint about the enforcement of a penalty charge notice issued for a road user charging contravention. The complainant has already taken court action about the matter, it is reasonable to expect him to have used his right of appeal to the Traffic Penalty Tribunal in any case, and there is insufficient evidence of fault in the way his request for a payment plan was considered.

London Borough of Havering (25 010 293)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate this complaint about Mr X’s three Penalty Charge Notices. This is because he could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Mr X to have followed this process.

London Borough of Haringey (25 011 235)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate Miss X’s complaint about a Penalty Charge Notice. This is because she could have followed the statutory process and appealed to a tribunal. It is reasonable to expect Miss X to have followed this process.

London Borough of Southwark (25 011 398)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate Miss X’s complaint about the Council’s complaints handling and procedures. This because I have not seen enough evidence of a significant injustice that warrants an investigation by us.

Hertsmere Borough Council (25 011 630)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate this complaint about the Council’s complaint handling. This is because the injustice to the complainant is not significant enough to warrant investigation.

Essex County Council (25 016 036)

Statement Closed after initial enquiries Parking and other penalties 16-Dec-2025

Summary: We will not investigate Mr X’s complaint about the Council failing to consider his appeal after he paid a penalty charge notice which he would like refunded. This is because there is no evidence of a significant injustice to warrant an investigation.

London Borough of Redbridge (25 011 953)

Statement Closed after initial enquiries Parking and other penalties 15-Dec-2025

Summary: We will not investigate this complaint about a penalty charge notice. This is because it would have been reasonable for Miss X to appeal to London Tribunals. Miss X has also now paid the fine at the discounted rate of £55 and this amount is not significant enough to warrant investigation.

London Borough of Lambeth (25 020 762)

Statement Closed after initial enquiries Parking and other penalties 15-Dec-2025

Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice for an alleged moving traffic contravention. This is because it was reasonable for Mr B to put in an appeal to London Tribunals.

London Borough of Tower Hamlets (25 011 936)

Statement Closed after initial enquiries Parking and other penalties 12-Dec-2025

Summary: We will not investigate this complaint about the Council’s delay in progressing a penalty charge notice. This is because the matter has not caused Mr X significant injustice.

London Borough of Harrow (25 013 119)

Statement Closed after initial enquiries Parking and other penalties 12-Dec-2025

Summary: We will not investigate Mr X’s complaint about a Penalty Charge Notice. This is because he could have followed the statutory process and appealed to a tribunal. And it was reasonable to expect Mr X to have followed this process.