Northumberland County Council (24 015 610)

Statement Closed after initial enquiries Parking and other penalties 21-Jan-2025

Summary: We will not investigate this complaint about a parking penalty because it is reasonable to expect Mr Y to appeal to the Traffic Penalty Tribunal.

Birmingham City Council (24 015 746)

Statement Closed after initial enquiries Parking and other penalties 21-Jan-2025

Summary: We will not investigate this complaint about a Penalty Charge notice because it is reasonable to expect Miss Y to appeal to the Traffic Enforcement Centre and the Traffic Penalty Tribunal.

Surrey County Council (24 017 723)

Statement Closed after initial enquiries Parking and other penalties 21-Jan-2025

Summary: We will not investigate Mr X’s complaint requesting a financial remedy due to the Council issuing him with penalty charge notices, in error. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The Council has provided a remedy by cancelling the notices so there is insufficient evidence of injustice.

London Borough of Sutton (24 018 088)

Statement Closed after initial enquiries Parking and other penalties 21-Jan-2025

Summary: We will not investigate Mrs B’s complaint about the Council’s refusal of her vehicle crossover application. This is because there is not enough evidence of fault to justify an investigation.

Transport for London (24 014 036)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2025

Summary: We will not investigate this complaint about Penalty Charge Notices. It is reasonable for Mr X to refer the matter to the courts as we could not achieve the outcome he seeks.

London Borough of Hammersmith & Fulham (24 016 335)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2025

Summary: We will not investigate Ms X’s complaint about the Council’s handling of her correspondence about a penalty charge notice. This is because there is not enough evidence of fault by the Council.

Stockport Metropolitan Borough Council (24 015 609)

Statement Closed after initial enquiries Parking and other penalties 20-Jan-2025

Summary: We will not investigate this complaint about Penalty Charge Notices because it is reasonable to expect Mr Y to approach the Traffic Enforcement Centre and the Traffic Penalty Tribunal.

London Borough of Waltham Forest (24 017 243)

Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025

Summary: We cannot investigate this complaint about the Council’s enforcement of a penalty charge notice as Mr X’s case has been considered by the court and is now no longer within our remit.

Birmingham City Council (24 017 509)

Statement Closed after initial enquiries Parking and other penalties 18-Jan-2025

Summary: We will not investigate this complaint about a penalty charge notice as the complaint is made late and there are not good reasons to investigate now.

Transport for London (24 016 758)

Statement Closed after initial enquiries Parking and other penalties 17-Jan-2025

Summary: We will not investigate this complaint about a Penalty Charge Notice. The Authority has decided to cancel the penalty and associated enforcement. We could not achieve anything further by investigating the matter.