Recent statements in this category are shown below:
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Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about the Council’s decision not to refund the cost of Miss X’s parking permit. The Council’s terms and conditions clearly state annual parking permits are non-refundable under any circumstances. There is not enough evidence of fault in the Council’s handling to justify our involvement.
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Liverpool City Council (25 007 431)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mrs X to have made representations to the Council and appealed to the Traffic Penalty Tribunal.
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Birmingham City Council (25 005 752)
Statement Closed after initial enquiries Parking and other penalties 23-Sep-2025
Summary: We will not investigate this complaint about A Penalty Charge Notice (PCN). The Council has accepted Mr X’s representations and transferred the liability to the hirer of the vehicle. As the issue has been resolved, further investigation would not achieve anything further.
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London Borough of Hounslow (25 007 722)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We will not investigate this complaint about the Council’s failure to respond to Mrs X’s representations against a penalty charge notice. This is because it would be reasonable for Mrs X to apply to the Traffic Enforcement Centre to make a late witness statement/statutory declaration.
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Liverpool City Council (25 007 281)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her correspondence about a Penalty Charge Notice. This is because Miss X has challenged the Council’s escalation of the case at court and if she disagreed with the Penalty Charge Notice it would have been reasonable for her to have used her right of appeal.
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London Borough of Hammersmith & Fulham (25 012 355)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We cannot investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged moving traffic contravention. This is because Mr B put in an appeal to London Tribunals.
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London Borough of Lambeth (25 012 401)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We cannot investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged moving traffic contravention. This is because Mr B put in an appeal to London Tribunals.
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London Borough of Southwark (25 013 005)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We will not investigate Mr B’s complaint about a Penalty Charge Notice for an alleged moving traffic contravention. This is because Mr B appealed to London Tribunals which found the contravention took place. And, the Council considered Mr B’s mitigating circumstances when it responded to his representations.
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Transport for London (25 013 577)
Statement Closed after initial enquiries Parking and other penalties 22-Sep-2025
Summary: We cannot investigate Mr B’s complaint about a Penalty Charge Notice he received for an alleged moving traffic contravention. This is because Mr B put in an appeal to London Tribunals.
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London Borough of Brent (25 004 903)
Statement Closed after initial enquiries Parking and other penalties 21-Sep-2025
Summary: We will not investigate Ms X’s complaint about several Penalty Charge Notices. If not already done so, it is reasonable to expect Ms X to appeal to the Traffic Enforcement Centre and London Tribunals.