Norwich City Council (25 007 597)

Statement Upheld Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about parking penalty charge notices (PCNs). This is because the Council has adequately put matters right and we would be unlikely to achieve significantly more.

Southend-on-Sea City Council (25 017 459)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. The Council’s actions did not cause Mr X significant enough injustice to justify us investigating and there is not enough evidence of fault in its escalation of the case and action to recover payment.

Birmingham City Council (25 019 656)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We cannot investigate this complaint about the Council’s signage for a bus gate. This is because the impact of the issue on Miss X relates to the issue of a penalty charge notice, and her challenge to the notice, and Miss X has used her right of appeal to the Traffic Penalty Tribunal. There is no evidence of fault in the Council’s handling of the case after Miss X’s appeal.

Transport for London (25 020 230)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about a Penalty Charge Notice because there is no worthwhile outcome achievable by our investigation and further investigation would not lead to a different outcome.

London Borough of Redbridge (25 020 562)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about the Council’s enforcement of a parking penalty charge notice. This is because the Council has reoffered payment of the charge at the discounted rate, which is the outcome the complainant sought.

London Borough of Havering (25 028 888)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of two penalty charge notices. This is because there is not enough evidence of fault and the Council has taken suitable steps to remedy the injustice Mr X claims. It is therefore unlikely we could achieve anything more for Mr X.

London Borough of Havering (25 029 213)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s representations against a penalty charge notice. This is because there is not enough evidence of fault by the Council.

London Borough of Havering (25 029 563)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about the Council’s issue and escalation of a penalty charge notice. This is because it would be reasonable for Mr X to apply to the Traffic Enforcement Centre at Northampton County Court to take the process back to an earlier stage. There is also insufficient evidence of fault b y the Council to warrant investigation.

Plymouth City Council (25 030 477)

Statement Closed after initial enquiries Parking and other penalties 07-Apr-2026

Summary: We will not investigate this complaint about a parking penalty charge notice as it has been cancelled and any remaining injustice to the complainant is not sufficient to warrant our further involvement. The Information Commissioner's Office is best placed to deal with the complaint about the Council’s data handling.

Transport for London (25 013 625)

Statement Closed after initial enquiries Parking and other penalties 06-Apr-2026

Summary: We will not investigate Mr X’s complaint about several penalty charge notices issued by Transport for London. Transport for London has now cancelled the penalty charge notices and investigation by us is unlikely to achieve anything more for Mr X.