Decision search
Your search has 49843 results
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Stockport Metropolitan Borough Council (24 008 327)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We cannot investigate Mr X’s complaint about a possible conflict of interest concerning high-value contracts for services. This is because the issue does not cause Mr X significant personal injustice. The injustice he claims is indirect and affects ‘all or most’ of the people in the Council’s area.
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Essex County Council (24 008 733)
Statement Closed after initial enquiries School admissions 09-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s Schools Admissions Appeal Panel’s failure to provide her child with a place at School Y. It is unlikely the Ombudsman would find fault which caused them to lose out on a school place.
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Westmorland and Furness Council (24 009 685)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate this complaint about BID charges and Business Rates liability because this is a matter for the Valuation Office Agency, a public body out of jurisdiction. Further any liability issues are for the court and there is a right of appeal to a Planning Inspector against planning delay.
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Transport for London (24 006 817)
Statement Closed after initial enquiries Parking and other penalties 09-Sep-2024
Summary: We will not investigate this complaint about an ultra-low emission zone penalty charge notice as it is reasonable to expect Mr X to have followed the appeal procedure provided in law to challenge it.
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Birmingham City Council (24 009 741)
Statement Closed after initial enquiries Council tax 09-Sep-2024
Summary: We will not investigate this complaint about Council tax liability as there is a right of appeal to a Valuation Tribunal and he could take action in court.
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West Northamptonshire Council (24 009 817)
Statement Closed after initial enquiries Council tax 09-Sep-2024
Summary: We will not investigate this complaint about Council tax because it affects all or most of the people of the area.
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South Tyneside Metropolitan Borough Council (24 010 001)
Statement Closed after initial enquiries Refuse and recycling 09-Sep-2024
Summary: We will not investigate Mr X’s complaint about industrial action affecting the Council’s refuse collection services. This is because the issue did not cause Mr X significant injustice.
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Norfolk County Council (23 016 712)
Statement Upheld Charging 09-Sep-2024
Summary: Ms B complains the Council did not communicate with herself and her brothers, who have Lasting Power of Attorney for their father, Mr Y, about changes to his care arrangements in January 2023. We have found the Council at fault for failing to keep Mr Y’s family informed of changes to his care plan and charges. The Council has agreed to apologise to the family, make a symbolic payment to remedy the injustice caused and complete service improvements.
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Manchester City Council (23 017 125)
Statement Not upheld Assessment and care plan 09-Sep-2024
Summary: Mr B says the Council refused to increase his care hours, wrongly took away his direct payment and refused to respond to any more of his complaints. There is no fault by the Council.
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Derbyshire County Council (23 017 175)
Statement Upheld Special educational needs 09-Sep-2024
Summary: Ms X complains the Council failed to respond to her request for an education, health and care needs assessment for her child, Y, it failed to provide Y with a full-time education when she was unable to attend school and it failed to respond to her concerns. The Council acknowledges it was at fault and it has adequately remedied the injustice caused and made service improvements. There is nothing further the Ombudsman can add.