Decision search
Your search has 49843 results
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London Borough of Lambeth (24 004 257)
Statement Closed after initial enquiries Special educational needs 09-Sep-2024
Summary: We will not investigate Ms X’s complaint about an Education Health and Care Plan delay as it is not significant enough fault. It is reasonable to expect Ms X to appeal to the Tribunal over its content and to approach the Information Commissioner’s Office about a failure to supply documents complaint.
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Rochdale Metropolitan Borough Council (24 004 806)
Statement Closed after initial enquiries Allocations 09-Sep-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation.
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Essex County Council (24 005 045)
Statement Closed after initial enquiries Street furniture and lighting 09-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of road closures for an event taking place at the time Ms X was making a car journey within the area. This is because the tests set out in our Assessment Code are not met.
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Royal Borough of Windsor and Maidenhead Council (24 005 073)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate this complaint about an adult social care provider. There is not enough evidence of fault in how the care provider responded to the complaint. We could not add to the care providers response and there is no worthwhile outcome from an investigation. The person using the service has now moved so is no longer receiving support from the care provider complained about.
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Bournemouth, Christchurch and Poole Council (24 005 143)
Statement Closed after initial enquiries Private housing 09-Sep-2024
Summary: We will not investigate this complaint about the Council seeking to purchase a property that the complainant had been privately renting, and the difficulties this caused to her family. There is not enough evidence of fault by the Council.
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Lancashire County Council (24 005 371)
Statement Closed after initial enquiries Special educational needs 09-Sep-2024
Summary: We will not investigate this complaint about delay in the annual review of an Education, Health and Care Plan. This is because the injustice from the delay is not significant enough to warrant an investigation.
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Leicestershire County Council (24 005 594)
Statement Upheld Special educational needs 09-Sep-2024
Summary: We will not investigate this complaint about delays to an Education, Health, and Care needs assessment. The Council has acknowledged the delays and made a suitable offer of a financial remedy to address the injustice caused by the delay.
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West Northamptonshire Council (24 001 382)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate this complaint about the Council’s involvement in court proceedings. The law prevents us from doing so.
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Bournemouth, Christchurch and Poole Council (24 005 633)
Statement Closed after initial enquiries Other 09-Sep-2024
Summary: We will not investigate Ms X’s complaint about an alleged data breach and the Council’s failure to respond properly to her data request. The Information Commissioner’s Office is better placed to deal with these complaints.
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Surrey Heath Borough Council (24 005 754)
Statement Closed after initial enquiries Council tax 09-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council failing to tell him that deductions being made from his disability benefits had been stopped. This is because there is insufficient evidence of fault. In addition, the claimed fault has not caused any significant injustice and an investigation would not lead to a different outcome.