Decision search
Your search has 49843 results
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Milton Keynes Council (24 005 781)
Statement Closed after initial enquiries Other 10-Sep-2024
Summary: We will not investigate this complaint about the Council’s failure to respond to complaints Mr X has made. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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West Northamptonshire Council (23 017 013)
Statement Upheld Charging 10-Sep-2024
Summary: Mr C complains the Council provided inaccurate charging information for residential care, and wrongly refused an application for a deferred payment agreement. The Council is at fault for failing to properly advise Mr C of charges and payments it was willing to make. This caused him stress, time, and trouble. To put things right the Council has agreed to apologise to Mr C, make him a symbolic payment, and make service improvements.
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Gloucestershire County Council (24 006 174)
Statement Closed after initial enquiries Highway repair and maintenance 10-Sep-2024
Summary: We will not investigate this complaint about the Council’s refusal to carry out maintenance to a bridleway which has private vehicle access rights. There is insufficient evidence of fault which would warrant an investigation.
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Derbyshire County Council (24 006 227)
Statement Closed after initial enquiries Rights of way 10-Sep-2024
Summary: We will not investigate this complaint about a right of way because it is late without good reason to exercise discretion to investigate it now.
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Cheltenham Borough Council (24 006 293)
Statement Closed after initial enquiries Planning applications 10-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s planning processes and decisions on applications for a development site next to her property. The complaint is late and there are no good reasons for us to investigate it now.
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Royal Borough of Kingston upon Thames (24 006 391)
Statement Closed after initial enquiries Child protection 10-Sep-2024
Summary: We cannot investigate Mr X’s complaint about evidence a social worker provided to the court in family court proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that are being, or have been, considered in court proceedings. We have no discretion to do so.
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Statement Closed after initial enquiries Parking and other penalties 10-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of a penalty charge notice. This is because there is not enough evidence of fault by the Council and it would have been reasonable for Mr X to appeal to the Traffic Penalty Tribunal.
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Coventry City Council (24 005 909)
Statement Closed after initial enquiries Adoption 10-Sep-2024
Summary: We cannot investigate Mrs X’s complaint about the actions of the Council and one of its social workers because it lies outside our jurisdiction. The law prevents us from investigating matters which have been considered in court.
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London Borough of Bromley (24 005 935)
Statement Closed after initial enquiries Council tax 10-Sep-2024
Summary: We will not investigate this complaint about Miss X’s council tax. The law prevents us considering what happened during court action. The Council has already done much of what Miss X wanted. Miss X could reasonably take court action if she wants compensation. It would be disproportionate for us to investigate any other points and we would be unlikely to achieve significantly more.
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West Berkshire Council (24 005 944)
Statement Closed after initial enquiries Trading standards 10-Sep-2024
Summary: We cannot by law investigate this complaint about the Council’s trading standards investigation into alleged criminal offences. any action taken by or on behalf of any local policing body in connection with the investigation or prevention of crime.