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  • Bedford Borough Council (24 010 016)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024

    Summary: We will not investigate this claim for a personal injury. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complaint to go to court.

  • Nottinghamshire County Council (24 010 157)

    Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024

    Summary: We will not investigate Miss X’s concerns about the Council’s Road inspection/repair regime and her claim for damages to her car tyre. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.

  • Trafford Council (24 008 249)

    Statement Closed after initial enquiries Elections and electoral register 12-Sep-2024

    Summary: We cannot investigate Miss X’s complaint about delays in the postal voting process for the 2024 general election. This is because the Returning Officer is responsible for the management of postal votes and their actions are not within our jurisdiction to investigate.

  • Warrington Council (24 008 094)

    Statement Closed after initial enquiries Other 12-Sep-2024

    Summary: We will not investigate Mr X’s complaint that the Council wrongly recorded his name on his son’s birth certificate. This is because there is not enough evidence of fault by the Council or to show its actions caused the injustice Mr X claims.

  • London Borough of Haringey (24 009 219)

    Statement Closed after initial enquiries Other 12-Sep-2024

    Summary: We will not investigate this complaint about a leak from a Council owned property. This is because it does not meet the tests set out in our Assessment Code. We have no remit to consider complaints about the management of social housing.

  • Southend-on-Sea City Council (24 006 676)

    Statement Closed after initial enquiries Parking and other penalties 12-Sep-2024

    Summary: We cannot investigate this complaint that Mr X did not receive notifications about a penalty charge notice. This is because Mr X took his case to court and so it is no longer within our remit. What happens next with Mr X’s PCN is a matter for the Traffic Penalty Tribunal, should Mr X decide not to pay it.

  • Sunderland City Council (24 006 823)

    Statement Closed after initial enquiries Child protection 12-Sep-2024

    Summary: We will not investigate this complaint about the residence of children. Only a court can decide this matter and it would therefore be reasonable for Miss X’s family to use their right to go to court.

  • Cheshire East Council (24 000 219)

    Statement Closed after initial enquiries Child protection 12-Sep-2024

    Summary: We cannot investigate this complaint about the Council’s responses to Mr X’s concerns about his children. The matters complained of are closely linked to matters concerning the residence and contact arrangements for children, which have been subject to court action. A legal bar prevents us investigating them.

  • London Borough of Sutton (24 000 587)

    Statement Closed after initial enquiries Allocations 12-Sep-2024

    Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation. It is reasonable for Miss X to ask for a new review of her case when she submits new information requested by the Council.

  • Wealden District Council (24 001 252)

    Statement Closed after initial enquiries Noise 12-Sep-2024

    Summary: We will not investigate this complaint about the Council’s failure to prosecute a business for failing to comply with an abatement notice served for noise nuisance. There is insufficient evidence of fault which would warrant an investigation.

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