Decision search
Your search has 49843 results
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South Norfolk District Council (24 005 779)
Statement Closed after initial enquiries Planning applications 15-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of planning matters relating to a development in Ms X’s area. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.
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London Borough of Tower Hamlets (24 005 907)
Statement Closed after initial enquiries Homelessness 15-Sep-2024
Summary: We will not investigate this complaint about the suitability of the complainant’s temporary accommodation. This is because there is insufficient evidence of fault by the Council and because the complainant can ask for a suitability review.
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London Borough of Hackney (24 005 970)
Statement Closed after initial enquiries Other 15-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s decision to refuse her and her husband’s application to sponsor Ukrainian refugees at their home. This is because there is insufficient evidence of fault.
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London Borough of Brent (24 005 942)
Statement Upheld Other 15-Sep-2024
Summary: We will not investigate this complaint about Council delay managing an empty property. The Council has accepted its delays and offered a symbolic payment to acknowledge the impact. We are satisfied with the Council’s actions. It is unlikely an Ombudsman investigation would achieve anything further. The complainant wants to claim for damage to his property. The relevant insurers or a court would be better placed to decide liability for damage to property.
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Statement Closed after initial enquiries Other 14-Sep-2024
Summary: We will not investigate this complaint that the Council has failed to address disrepair at a children’s centre. This is because any injustice caused to the complainant flows from her relationship with a private provider, not the Council.
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Kent County Council (24 006 150)
Statement Closed after initial enquiries Traffic management 14-Sep-2024
Summary: We will not exercise discretion to investigate this complaint about the Council reducing the height of speed humps in a residential road. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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North Yorkshire Council (24 005 247)
Statement Closed after initial enquiries Noise 14-Sep-2024
Summary: We will not investigate this complaint about the noise created by Council’s waste recycling collection. There is insufficient evidence of fault which would warrant an investigation.
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Oldham Metropolitan Borough Council (24 006 362)
Statement Closed after initial enquiries Private housing 13-Sep-2024
Summary: We will not investigate this complaint about the Council giving biased advice to tenants and giving insufficient support to a private landlord. There is insufficient evidence of any significant injustice which would warrant an investigation.
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South Hams District Council (24 007 281)
Statement Closed after initial enquiries Other 13-Sep-2024
Summary: We will not investigate this complaint about the Council pursuing council tax liability for a holiday let property. There is insufficient evidence of fault which would warrant an investigation.
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Statement Closed after initial enquiries Highway repair and maintenance 13-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s handling of his claim for compensation following damage to his vehicle which occurred when he hit a pothole in the road. This is because it would be reasonable for Mr X to make a claim against the Council at court.