Decision search
Your search has 49843 results
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Sandwell Metropolitan Borough Council (24 006 503)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his concerns about a school’s complaint handling. This is because the complaint flows from the internal management of a school, which we have no jurisdiction to consider. The law says we cannot consider complaints about the actions of councils in relation to matters that are outside our jurisdiction.
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Transport for London (24 006 505)
Statement Closed after initial enquiries Traffic management 12-Sep-2024
Summary: We will not investigate Mr X’s complaint about Transport for London’s initial decision not to offer him a full discount on its congestion charge. The authority has reconsidered its decision, has now applied the discount, and apologised to Mr X. Accordingly, we are satisfied with the actions it has taken in response.
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Folkestone & Hythe District Council (24 006 519)
Statement Closed after initial enquiries Parking and other penalties 12-Sep-2024
Summary: We will not investigate Mr X’s complaint about how the Council dealt with his application for a season parking permit. There is not enough evidence of fault.
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Tunbridge Wells Girls Grammar School (24 007 357)
Statement Closed after initial enquiries School admissions 12-Sep-2024
Summary: We will not investigate Mr X’s complaint about an unsuccessful appeal for a school place. This is because there is not enough evidence of fault by the panel for us to be able to question its decision.
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Statement Closed after initial enquiries Enforcement 12-Sep-2024
Summary: We will not investigate this complaint about how the Council dealt with possible breaches of planning control. This is because we are unlikely to find fault.
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Transport for London (24 007 709)
Statement Closed after initial enquiries Public transport 12-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the actions of a bus driver who she says caused her to fall and injure herself. This is because the injustice she claims lies in the injuries she suffered and it is for the courts to determine if Transport for London is liable and should pay her compensation.
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West Sussex County Council (24 006 233)
Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024
Summary: We will not investigate this complaint about the Council asking the complainant to cut back vegetation along his boundary. There is not enough evidence of fault causing him a significant injustice, it is reasonable to expect him to use the court remedies available to him, and we would not look at the complaints process on its own.
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Basildon Borough Council (24 006 278)
Statement Closed after initial enquiries Other 12-Sep-2024
Summary: We will not investigate this complaint about a Fixed Penalty Notice for littering. There is insufficient evidence of fault in the Council’s actions, and insufficient evidence any fault caused Mr X’s injustice.
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Lincolnshire County Council (24 006 015)
Statement Closed after initial enquiries Assessment and care plan 12-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council not providing him with the care and support he feels he needs. This is because there is insufficient evidence of fault.
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Liverpool City Council (24 009 861)
Statement Closed after initial enquiries Highway repair and maintenance 12-Sep-2024
Summary: We will not investigate Mr X’s claim for damages to his car. This is because it does not meet the tests in our Assessment Code on how we decide which complaints to investigate. It is reasonable to expect the complainant to go to court.