Decision search
Your search has 49843 results
-
Derbyshire County Council (24 004 217)
Statement Upheld Special educational needs 14-Nov-2024
Summary: We have discontinued our investigation into Miss X’s complaint about the way the Council dealt with Y’s education. The Council has already investigated her complaint, accepted mistakes, and offered suitable remedies. As a result, there is nothing we can add.
-
New Forest District Council (24 004 781)
Statement Closed after initial enquiries Licensing 14-Nov-2024
Summary: We will not investigate this complaint about the Council’s handling of an application to vary the site licence of a caravan park in its area. This is because there is no evidence to suggest fault by the Council.
-
London Borough of Bexley (24 004 916)
Statement Not upheld Disabled children 14-Nov-2024
Summary: We have discontinued our investigation into Miss X’s complaint about how the Council refused services to her disabled son. An independent investigation has already found no fault in what the Council did. It is unlikely that further investigation of the same issue would lead to a different outcome for Miss X.
-
St Thomas More Catholic School, Willenhall (24 005 106)
Statement Upheld School admissions 14-Nov-2024
Summary: Mrs X complained the independent appeal panel failed to properly consider her appeal against the School’s decision to refuse her daughter a place in Year 7. We found the failure to record the panel’s consideration and the reasons for its decision at stage 1 of the appeal is fault. As is the failure to explain or provide a summary of the issues the panel considered and the reasons for the panel’s decision in the decision letter. These faults have caused Mrs X an injustice.
-
Bedford Borough Council (24 008 212)
Statement Closed after initial enquiries Other 14-Nov-2024
Summary: We will not investigate this complaint about the Council’s consideration of a referral made to it by Mr X, relating to a tradesperson. There is not enough evidence of fault and there is otherwise no worthwhile outcome we can achieve.
-
London Borough of Newham (24 008 322)
Statement Closed after initial enquiries Enforcement 14-Nov-2024
Summary: We will not investigate this complaint about the Council’s failure to take enforcement action against reports of breaches of planning control and property licensing. We have not seen enough evidence of fault in the Council’s actions to justify our involvement.
-
Wyre Forest District Council (24 008 540)
Statement Closed after initial enquiries Building control 14-Nov-2024
Summary: We will not investigate this complaint about errors with a property registration. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant has already appealed to the First Teir Tribunal Property Chamber. Therefore we cannot investigate.
-
Wigan Metropolitan Borough Council (24 008 767)
Statement Closed after initial enquiries Cemeteries and crematoria 14-Nov-2024
Summary: We will not investigate Ms X’s complaint about graveyard maintenance issues. This is because it is unlikely an investigation by this office could add significantly to the responses already provided by the Council via its own previous investigation of the matter. Also, we cannot make a ruling on whether the Council is liable for the damage to items at the grave.
-
Essex County Council (24 008 810)
Statement Closed after initial enquiries Traffic management 14-Nov-2024
Summary: We will not investigate Mr X’s complaint about a newly constructed point of access to his property, which he believes is unsafe. This is because the Council has considered his concerns and responded to them, and we cannot question its judgement that the access is acceptable.
-
Cheshire East Council (24 008 889)
Statement Upheld Alternative provision 14-Nov-2024
Summary: We have upheld this complaint because the Council delayed issuing an Education Health and Care Plan. The Council has agreed to resolve the complaint by offering to make a suitable payment to the complainant to remedy the injustice this cause. We will not investigate other matters because they are either made late or have been subject to an appeal to a tribunal.