Decision search
Your search has 49843 results
-
Redcar & Cleveland Council (24 006 639)
Statement Closed after initial enquiries Refuse and recycling 11-Sep-2024
Summary: We will not investigate this complaint about assisted waste collection the Council missed. We are satisfied with the action the Council have taken to address Miss X’s concerns.
-
Solihull Metropolitan Borough Council (24 006 696)
Statement Closed after initial enquiries Enforcement 11-Sep-2024
Summary: We will not investigate this complaint about planning enforcement. There is insufficient evidence of fault to warrant an investigation.
-
London Borough of Hackney (24 005 548)
Statement Closed after initial enquiries Allocations 11-Sep-2024
Summary: We will not investigate this complaint about the Council’s assessment of a housing application. There is insufficient evidence of fault which would warrant an investigation and Miss X could ask for a further review to consider new information about her medical needs.
-
Stay Independent at Home Ltd (24 005 561)
Statement Closed after initial enquiries Domiciliary care 11-Sep-2024
Summary: We will not investigate this complaint about adult social care in the client’s home. This is because thorough investigations have already taken place and actions taken in response. It is unlikely the Ombudsman would achieve a significantly different outcome to justify investigation.
-
London Borough of Southwark (24 003 438)
Statement Closed after initial enquiries Antisocial behaviour 11-Sep-2024
Summary: We cannot investigate this complaint the Council did not take steps to address noise nuisance caused by poor sound insulation. We have no jurisdiction to investigate the Council where it is acting as a social landlord.
-
Hampshire County Council (24 003 784)
Statement Closed after initial enquiries Friends and family carers 11-Sep-2024
Summary: We will not investigate this complaint about an assessment carried out by the Council’s social worker. This is because the assessment was carried out to inform the Court. This places the matter outside the Ombudsman’s jurisdiction.
-
Birmingham City Council (24 004 682)
Statement Closed after initial enquiries Other 11-Sep-2024
Summary: We will not investigate Mr X’s complaint about being issued a Fixed Penalty Notice for littering. This is because Mr X could have raised a defence against the issuing of the notice in court.
-
London Borough of Enfield (24 005 679)
Statement Closed after initial enquiries Allocations 11-Sep-2024
Summary: We will not investigate this complaint about the complainant’s priority on the housing register. This is because there is insufficient evidence of fault by the Council.
-
East Sussex County Council (24 005 728)
Statement Closed after initial enquiries Special educational needs 11-Sep-2024
Summary: We cannot investigate Mrs X’s complaint about the Council’s decision not to provide alternative provision for her child, Y, when Y became unable to attend school. We also cannot investigate how the Council delivered the content of Y’s Education, Health and Care Plan to them. This is because Mrs X used her right of appeal to a Tribunal, and the law says we cannot investigate.
-
Southend-on-Sea City Council (24 005 774)
Statement Closed after initial enquiries Planning applications 11-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of prior approval applications for telecommunications masts in Ms X’s area. This is because there is no evidence to suggest fault by the Council.