Decision search
Your search has 49843 results
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Dudley Metropolitan Borough Council (24 002 069)
Statement Closed after initial enquiries Other 22-Sep-2024
Summary: We will not investigate this complaint about the Council’s response to the complainant’s enquiries. There is not enough evidence of fault in the way the Council responded to the planning enquiries. We do not consider the injustice caused by Officer’s comments is so significant that it warrants an investigation and we cannot achieve the outcome the complainant is seeking.
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Rotherham Metropolitan Borough Council (24 002 278)
Statement Closed after initial enquiries Planning applications 22-Sep-2024
Summary: We will not investigate this complaint about the way the Council dealt with a planning application and delays in responding to the complaint. The Council refused the planning application, so we do not consider Mr X suffered a significant personal injustice on this point. The application was approved by the Planning Inspectorate which is outside our jurisdiction. Also, we do not consider the complainant suffered a significant personal injustice because of the Council’s delay in responding to his complaint.
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Bristol City Council (24 004 720)
Statement Closed after initial enquiries Other 22-Sep-2024
Summary: We will not investigate this complaint about the Council’s handling of Miss X’s housing situation. The complaint is late and there are no grounds for us to now consider it.
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North Tyneside Metropolitan Borough Council (24 005 400)
Statement Closed after initial enquiries Assessment and care plan 22-Sep-2024
Summary: We will not investigate this complaint about adult social care support at home. It is unlikely we would add to the Council’s investigation or reach a different outcome.
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Buckinghamshire Council (24 005 486)
Statement Closed after initial enquiries Special educational needs 22-Sep-2024
Summary: We will not investigate Mrs X’s complaint about the Council’s failure to secure an education placement and the special education provision in her adult child’s Education, Health, and Care Plan. Mrs X had a right of appeal about this matter, and it is reasonable for her to have used it. Nor will we investigate how the Council secured therapy related provision, because the Council has already made a suitable offer of a symbolic payment to recognise the injustice.
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Midshires Care Limited (24 005 542)
Statement Upheld Domiciliary care 22-Sep-2024
Summary: We will not investigate this complaint about overpayment for adult social care at home. This is because the Care Provider has agreed to refund the overpayment. We are satisfied with the actions the Care Provider has agreed to take and it is unlikely an investigation would achieve anything further.
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Leeds City Council (24 009 782)
Statement Closed after initial enquiries Housing benefit and council tax benefit 22-Sep-2024
Summary: We will not investigate this complaint about a housing benefit overpayment because there is a right of appeal to a tribunal.
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Bristol City Council (24 010 102)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2024
Summary: We will not investigate Mr B’s complaint that the Council refused his compensation claim after his car was damaged by a pothole. This is because it is reasonable for Mr B to take the Council to court.
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Cheshire East Council (24 010 732)
Statement Closed after initial enquiries School admissions 22-Sep-2024
Summary: We will not investigate this complaint about the Council’s response to concerns about a school’s admission arrangements. This is because the school is academy. We have no powers to consider complaints about academy schools and there is no worthwhile outcome from considering the Council’s complaint response.
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Bournemouth, Christchurch and Poole Council (24 009 943)
Statement Closed after initial enquiries Housing benefit and council tax benefit 22-Sep-2024
Summary: We will not investigate this complaint about Council tax and housing benefit because an appeal to a Tribunal has been used.