Decision search
Your search has 49843 results
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London Borough of Hounslow (24 007 900)
Statement Closed after initial enquiries Highway repair and maintenance 22-Sep-2024
Summary: We will not investigate this complaint about the Council’s decision and handling of Ms X’s insurance claim. This is because it is reasonable for Ms X to pursue this matter at court.
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Middlesbrough Borough Council (24 009 176)
Statement Upheld Other 22-Sep-2024
Summary: We will not investigate Miss X’s complaint about the Council failing to deal with her complaint appropriately under the statutory children complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused to Miss X.
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Transport for London (24 006 095)
Statement Closed after initial enquiries Parking and other penalties 21-Sep-2024
Summary: We cannot investigate Mr X’s complaint about a penalty charge notice for driving in the ultra-low emission zone without paying the charge. This is because Mr X has used his right of appeal to London Tribunals.
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Suffolk County Council (24 005 705)
Statement Closed after initial enquiries Alternative provision 21-Sep-2024
Summary: We cannot investigate this complaint that the Council has failed to ensure the complainant’s son has access to appropriate educational provision. The complainant has used her right to appeal to the First-tier Tribunal (Special Educational Needs and Disability) and this places the complaint outside the Ombudsman’s jurisdiction by law.
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London Borough of Southwark (24 006 629)
Statement Closed after initial enquiries Allocations 21-Sep-2024
Summary: We will not exercise discretion to investigate this complaint about the Council’s assessment of a housing application. this complaint which was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Mr X could not have complained to us sooner.
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Kent County Council (24 006 680)
Statement Closed after initial enquiries Traffic management 21-Sep-2024
Summary: We will not investigate this complaint about the Council’s proposed introduction of a new bus scheme in its area. There is insufficient evidence of fault causing injustice which would warrant an investigation.
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City of Wolverhampton Council (24 008 133)
Statement Closed after initial enquiries Highway repair and maintenance 21-Sep-2024
Summary: We will not investigate Miss X’s complaint about the Council’s handling of her claim for compensation for personal injury. This is because it would be reasonable for Miss X to make a claim against the Council at court.
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City of Bradford Metropolitan District Council (24 007 960)
Statement Closed after initial enquiries Parking and other penalties 21-Sep-2024
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to cancel a penalty charge notice. This is because there is not enough evidence of fault by the Council and the £35 Mr X paid is not significant enough to warrant investigation. Mr X also had a right of appeal to the Traffic Penalty Tribunal which it would have been reasonable for him to use.
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Staffordshire County Council (24 006 887)
Statement Closed after initial enquiries Child protection 21-Sep-2024
Summary: We will not investigate this complaint about the Council’s refusal to provide the complainant with information. This is because there is no evidence of fault on the Council’s part, and it is open to the complainant to raise the matter in court.
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Essex County Council (24 006 645)
Statement Closed after initial enquiries Highway adoption 20-Sep-2024
Summary: We will not investigate this complaint about the Council’s involvement with highway alterations in relation not a planning application. The application has not yet bene determined and Mr X would need to challenge any decision affecting his property by way of the courts.