Recent reports in this category are shown below:
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London Borough of Ealing (25 014 245)
Statement Closed after initial enquiries Other 03-Mar-2026
Summary: We cannot investigate Mr X’s complaint about legal proceedings involving the Council. This is because the law does not allow us to investigate complaints about court action and what happened in court.
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Dudley Metropolitan Borough Council (25 014 981)
Statement Closed after initial enquiries Other 03-Mar-2026
Summary: We will not investigate this complaint about how the Council classified Mr X as vexatious. Any injustice is not significant enough to justify our involvement.
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Bracknell Forest Council (25 015 276)
Statement Closed after initial enquiries Commercial and contracts 03-Mar-2026
Summary: We will not investigate this complaint about the Council’s decision not to commission a provider who delivers alternative provision. Mr X has an alternative legal remedy through the courts and given the circumstances of his complaint, it is reasonable to expect Mr X to take court action to resolve his dispute.
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Kent County Council (25 023 593)
Statement Closed after initial enquiries Leisure and culture 03-Mar-2026
Summary: We will not investigate Mr B’s complaint about the Council’s decision to reduce the number of computers available at libraries. This is because Mr B may complain to the Secretary of State, who is in the best position to consider this matter.
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London Borough of Hounslow (25 011 374)
Statement Closed after initial enquiries Councillor conduct and standards 27-Feb-2026
Summary: We will not investigate this complaint about standard committees because the Information Commissioner’s Officer is better placed to consider the issues raised in this complaint and there is not enough evidence of fault to justify investigation.
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Durham County Council (25 016 609)
Statement Closed after initial enquiries Councillor conduct and standards 27-Feb-2026
Summary: We will not investigate this complaint about the way the Council dealt with a complaint that a councillor breached the code of conduct. There is not enough evidence of fault to justify an investigation.
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Kingston Upon Hull City Council (25 005 636)
Statement Upheld Leisure and culture 26-Feb-2026
Summary: Mrs X and her sports team were caused frustration, distress and uncertainty because of the way the Council maintained a sports pitch and responded to her complaint.
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Surrey County Council (25 014 754)
Statement Closed after initial enquiries Other 26-Feb-2026
Summary: We will not investigate this complaint about how a ‘Safe and Well’ visit from the Fire and Rescue Service was recorded. Any injustice is not significant enough to justify our involvement. The Information Commissioner is best placed to consider requests for rectification of data.
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Statement Closed after initial enquiries Other 26-Feb-2026
Summary: We will not investigate this complaint about an event organised by the Council. This is because any injustice is not significant enough to justify our involvement.
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Arun District Council (25 017 827)
Statement Closed after initial enquiries Other 26-Feb-2026
Summary: We will not investigate this complaint about an alleged physical assault which took place between Mrs X and a Council employee. This is because it involves an alleged criminal offence and we do not have the power to investigate criminal matters or the Council’s complaints handling of them.