London Borough of Haringey (25 024 274)

Statement Closed after initial enquiries Land 13-Jul-2026

Summary: We will not investigate Mr X’s complaint about who owns a piece of land. This is because the Ombudsman cannot decide the legal ownership of land. It would be reasonable for Mr X to ask the courts to decide who owns the land.

Transport for London (26 009 411)

Statement Closed after initial enquiries Other 13-Jul-2026

Summary: We will not investigate X’s complaint about an injury they suffered on a Transport for London bus. This is because the complainant has an alternative legal remedy, to pursue a claim of negligence through the courts. Only the courts can determine liability. It is therefore reasonable to expect them to use their legal remedy.

South Tyneside Metropolitan Borough Council (26 009 429)

Statement Closed after initial enquiries Councillor conduct and standards 13-Jul-2026

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of councillors. This is because it is made late.

Leeds City Council (25 031 076)

Statement Closed after initial enquiries Leisure and culture 12-Jul-2026

Summary: We will not investigate Miss X’s complaint about the Council’s library computers only allowing her to access the internet via a wired connection because the injustice is not significant enough.

High Peak Borough Council (26 000 322)

Statement Closed after initial enquiries Leisure and culture 12-Jul-2026

Summary: We will not investigate Mr X’s complaint about the Council’s proposed changes to its leisure centre. This is because the personal injustice is not significant enough to warrant an investigation.

Hastings Borough Council (26 009 323)

Statement Closed after initial enquiries Other 12-Jul-2026

Summary: We will not investigate this complaint about the Council’s failure to respond to X’s complaint. This is because there is no significant injustice and there is no worthwhile outcome achievable. Additionally, there is another body better placed to consider a complaint about data rights.

Brighton & Hove City Council (26 010 349)

Statement Closed after initial enquiries Other 12-Jul-2026

Summary: We will not investigate this complaint about how the Council process and share personal data. The Information Commissioner is better placed to consider and decide complaints about data protection.

Leeds City Council (25 015 739)

Statement Not upheld Other 09-Jul-2026

Summary: There was no fault by the Council, in relation to a complaint about the installation of a faulty heating system in the complainant’s property. Although the Council funded the installation, it was not responsible for the contractor’s work, and the Council acted appropriately in challenging the contractor over its performance. We have therefore completed our investigation.

Havant Borough Council (25 022 361)

Statement Closed after initial enquiries Leisure and culture 09-Jul-2026

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to increase the annual beach hut fees for its residents. This is because there is insufficient evidence of fault by the Council to warrant an investigation.

Teignbridge District Council (25 023 633)

Statement Closed after initial enquiries Councillor conduct and standards 09-Jul-2026

Summary: We will not investigate Mr X’s complaint about how the Council handled his Code of Conduct complaint. This is because there is not enough fault to justify an investigation.