Surrey County Council (26 004 071)

Statement Closed after initial enquiries Other 18-Aug-2026

Summary: We will not investigate this complaint about the Council failing to provide Mr X with a document he requested. The Information Commissioner’s Office is best placed to consider this issue.

London Borough of Barking & Dagenham (26 006 342)

Statement Closed after initial enquiries Other 18-Aug-2026

Summary: We will not investigate this complaint about the Council refusing to investigate Miss X’s complaint. This is because there is insufficient evidence of fault by the Council.

Westminster City Council (26 010 481)

Statement Closed after initial enquiries Leisure and culture 18-Aug-2026

Summary: We will not investigate Mr X’s complaint about the Council’s Leisure Centre failing to consider the needs of his child, X, who has autism. This is because it is unlikely we would find fault with the Council.

London Borough of Tower Hamlets (25 031 202)

Statement Closed after initial enquiries Other 18-Aug-2026

Summary: We will not investigate this complaint about the Council issuing X with a Fixed Penalty Notice. There is no worthwhile outcome achievable from our investigation. Additionally, X can challenge the notice in court. 

Bath and North East Somerset Council (26 013 602)

Statement Upheld Other 18-Aug-2026

Summary: We will not investigate this complaint about the condition of a public toilet, and the Council’s handling of Mr X’s resulting complaint. We could not add to the investigation the Council has already done, and we cannot achieve the outcome Mr X wants.

Brighton & Hove City Council (25 024 525)

Statement Closed after initial enquiries Commercial and contracts 18-Aug-2026

Summary: We will not investigate this complaint about how the Council responded to a complaint about a rental agreement. The Courts are best placed to deal with contractual matters, and it would be reasonable for the complainant to pursue the matter in court.

Hampshire County Council (26 004 202)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We will not investigate Mrs X’s complaint about damage caused to her child’s bike. This is because it is reasonable for Mrs X to take the matter to court to achieve the outcome she seeks.

Birmingham City Council (26 004 519)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We will not investigate most of Mr X’s complaint about damage caused to his vehicle by the Council because it is reasonable for him to take the matter to court. We will not investigate the Council’s complaints handling because the claimed injustice is not significant enough.

Kent County Council (26 005 385)

Statement Closed after initial enquiries Other 17-Aug-2026

Summary: We cannot investigate this complaint about alleged political campaigning as it is made on behalf of a district council and so not within our remit.

London Borough of Haringey (26 008 169)

Statement Closed after initial enquiries Leisure and culture 17-Aug-2026

Summary: We cannot investigate Mr X’s complaint about the Council rejecting his application to enrol onto an adult education course. This is because the law prevents us from investigating such matters.