Telford & Wrekin Council (25 030 503)

Statement Closed after initial enquiries Leisure and culture 01-Sep-2026

Summary: We will not investigate Mr X’s complaint about the conduct of Council employees and contractors. It is too late for us to consider some of his complaints. There is not enough evidence of fault to justify us investigating the other issues. There are also other organisations better placed to consider Mr X’s concerns.

Lancashire County Council (26 003 726)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We will not investigate this complaint about the Council’s decision to refuse to consider is new complaint. This is because law prevents us from investigating complaints about the start of court proceedings or what happened in court, and it is not proportionate to investigate the complaints handling issue on its own.

Royal Borough of Kensington & Chelsea (25 029 239)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We will not investigate Miss X’s complaint about the Council’s failure to refund her rent deposit. This is because there is not enough evidence of fault by the Council to warrant an investigation by us.

Basildon Borough Council (26 013 479)

Statement Closed after initial enquiries Leisure and culture 01-Sep-2026

Summary: We will not investigate Mr X’s complaint about the Council damaging his allotment plot. This is because there is another body better placed to consider his complaint and subsequently, we cannot achieve the outcome he wants.

London Borough of Barnet (26 014 748)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We will not investigate this complaint about how the Council dealt with X’s requests for information. The Information Commissioner is better placed to consider and decide complaints about data protection.

Bury Metropolitan Borough Council (26 014 779)

Statement Closed after initial enquiries Other 01-Sep-2026

Summary: We will not investigate this complaint that the Council unlawfully shared X’s information or about how the Council dealt with their request for information. The Information Commissioner is better placed to consider and decide complaints about data protection.

Buckinghamshire Council (26 011 452)

Statement Closed after initial enquiries Other 31-Aug-2026

Summary: We will not investigate Mrs X’s complaint about her child’s exam results because we could not add to any previous investigation by the Council. We will not investigate her complaint about her Subject Access Request because it is reasonable to expect Mrs X to raise the matter with the Information Commissioner’s Office and pursue financial compensation from the court.

Surrey County Council (26 013 400)

Statement Closed after initial enquiries Leisure and culture 31-Aug-2026

Summary: We will not investigate this complaint about the Council's handling of a further complaint about library services. This is because there is insufficient evidence of significant personal injustice and further investigation is unlikely to achieve a worthwhile outcome.

London Borough of Haringey (25 030 138)

Statement Closed after initial enquiries Other 27-Aug-2026

Summary: We will not investigate Mr X’s complaint that a Councillor failed to respond when he complained about the Council’s handling of his request for bereavement services and his subject access request. That is because the injustice is not significant enough to warrant our involvement.

Dorset Council (25 030 737)

Statement Closed after initial enquiries Other 27-Aug-2026

Summary: We cannot investigate this complaint about the Council’s management of public finances as it is not within our legal remit.