Dudley Metropolitan Borough Council (25 008 758)

Statement Closed after initial enquiries Elections and electoral register 28-Oct-2025

Summary: We will not investigate Mr X’s complaint about how the Council corresponded with him about his eligibility to remain on the electoral register. This is because he has not demonstrated that he has suffered a significant injustice.

City of Wolverhampton Council (25 013 680)

Statement Closed after initial enquiries Leisure and culture 28-Oct-2025

Summary: We will not investigate this complaint about poor treatment Mr X received during a public event. This is because an investigation would not result in a worthwhile outcome for Mr X.

Herefordshire Council (25 006 836)

Statement Closed after initial enquiries Councillor conduct and standards 27-Oct-2025

Summary: We will not investigate this complaint about the accuracy of the minutes of a Scrutiny Committee, because there is not enough evidence of fault.

Medway Council (25 010 063)

Statement Closed after initial enquiries Other 27-Oct-2025

Summary: We cannot investigate Mr X’s complaint about an article claiming that the Council misused funds because this affects all or most residents in the local area. We will not investigate Mr X’s claim that the article breached the Audit and Accountability Act 2014 because he has not demonstrated that this has caused him a significant injustice.

Newark & Sherwood District Council (25 013 495)

Statement Closed after initial enquiries Leisure and culture 27-Oct-2025

Summary: We will not investigate this complaint about the Council’s management of an incident that involved Miss X’s child. This is because an investigation would be unlikely to result in a different outcome for Miss X.

Essex County Council (25 014 058)

Statement Closed after initial enquiries Other 27-Oct-2025

Summary: We will not investigate Miss X’s complaint about the Council’s registrar booking service. This is because the claimed injustice is not significant enough to warrant an investigation by the Ombudsman.

London Borough of Hillingdon (24 021 944)

Statement Upheld Commercial and contracts 23-Oct-2025

Summary: Miss X complained about the Council’s actions in relation to a business she runs in a Council-owned property. We have not investigated all aspects of her complaint, as it would be reasonable for her to pursue some matters through the courts. We find the Council at fault for poor communication, failure to act as promised, and poor complaint handling. This caused Miss X avoidable uncertainty, distress, and time and trouble. The Council has agreed to apologise, make a payment to Miss X, and take steps to improve its services.

Brighton & Hove City Council (25 010 532)

Statement Closed after initial enquiries Councillor conduct and standards 23-Oct-2025

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

Northumberland County Council (25 011 790)

Statement Closed after initial enquiries Councillor conduct and standards 23-Oct-2025

Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.

Maidstone Borough Council (25 012 403)

Statement Closed after initial enquiries Leisure and culture 23-Oct-2025

Summary: We will not investigate Mr X’s complaint about events that led to him being banned from a leisure centre. This is because there is insufficient evidence of fault.