Royal Borough of Greenwich (25 001 936)

Statement Upheld Other 02-Dec-2025

Summary: The Council was at fault for not explaining its decision to start charging Ms X for the use of a storage cabin at a Council-run market. It was not at fault for applying the charge. The fault caused Ms X confusion and uncertainty. The Council agreed to apologise and make a payment to Ms X.

Devon County Council (25 008 854)

Statement Closed after initial enquiries Other 02-Dec-2025

Summary: We will not investigate this complaint about the Council’s refusal to issue a report on its Special Educational Needs and Disabilities Service. That is because the complainant has not been caused a significant injustice by the Council’s decision.

Hampshire County Council (25 012 408)

Statement Closed after initial enquiries Other 02-Dec-2025

Summary: We will not investigate Mrs X’s complaint about the Council’s decision to place restrictions on how she contacted it. This is because her complaint is made late.

South Tyneside Metropolitan Borough Council (25 013 417)

Statement Closed after initial enquiries Other 27-Nov-2025

Summary: We will not investigate Mr X’s complaint about how the Council dealt with his information request. The Information Commissioner is better placed to deal with the matter.

London Borough of Wandsworth (25 017 550)

Statement Closed after initial enquiries Other 27-Nov-2025

Summary: We will not investigate Mr X’s complaint that the Council’s actions caused him personal suffering, including a physical assault, and financial losses. This is because his complaint is late and I have seen no reason why he could not have come to us sooner.

Folkestone & Hythe District Council (25 013 403)

Statement Closed after initial enquiries Other 26-Nov-2025

Summary: We will not investigate this complaint about a data breach. This is because the Information Commissioner is better placed to deal with the matter. How Mr X was spoken to about the matter has not caused him a significant enough injustice to warrant our further involvement.

Dudley Metropolitan Borough Council (25 016 478)

Statement Closed after initial enquiries Other 26-Nov-2025

Summary: We will not investigate Mr X’s complaint about the unlicensed sale of alcohol, allegations of abuse against a relative, and the alleged criminal behaviour of a person he knows. This is because parts of his complaints are late and there is not enough evidence of fault in the Council’s actions to warrant investigating the part that is not late.

Telford & Wrekin Council (25 015 816)

Statement Closed after initial enquiries Other 25-Nov-2025

Summary: We will not investigate this complaint about the Council’s failure to respond to Mr X’s subject access request. This is because this matter concerns personal data; the Information Commissioner’s office is best placed to deal with it.

London Borough of Redbridge (24 022 368)

Statement Upheld Other 24-Nov-2025

Summary: Mr X complained about how the Council handled his concerns after it issued a Fixed Penalty Notice (FPN). Mr X said this distressed him and impacted him financially. There was fault in the way the Council provided incorrect information and did not fully respond to Mr X’s representations. This distressed Mr X. The Council agreed to apologise.

Nottinghamshire County Council (25 010 531)

Statement Closed after initial enquiries Other 24-Nov-2025

Summary: We will not investigate Miss X’s complaint about an alleged data breach. This is because complaints about data matters such as this are best considered and decided by the Information Commissioner’s Office.