Birmingham City Council (24 015 330)

Statement Closed after initial enquiries Commercial and contracts 13-Feb-2025

Summary: We will not investigate Mr X’s complaint which centres around a dispute over liability for damages and rental costs. Mr X has an alternative legal remedy, and given the circumstances of his complaint, it would be reasonable for him to use it.

London Borough of Hillingdon (24 016 691)

Statement Closed after initial enquiries Commercial and contracts 12-Feb-2025

Summary: We will not investigate Mr X’s complaint which centres around a dispute over liability for damages and rental costs. Mr X has an alternative legal remedy, and given the circumstances of his complaint, it would be reasonable to expect him to use it.

Bedford Borough Council (24 018 784)

Statement Closed after initial enquiries Commercial and contracts 30-Jan-2025

Summary: We will not investigate Mr B’s complaint about the Council’s handling of the lease for his business premises. This is because it is reasonable for Mr B to take the Council to court.

Bedford Borough Council (24 004 830)

Statement Upheld Commercial and contracts 17-Jan-2025

Summary: Mrs X complains that the Council unfairly rejected her tender for an event. There is no evidence of fault in how the Council reached its decision to award the contract to another company. The Council is at fault as it delayed in notifying Mrs X of the outcome of the tender exercise which caused uncertainty to her. The Council has appropriately remedied this injustice by apologising to Mrs X.

St Helens Metropolitan Borough Council (24 011 934)

Statement Closed after initial enquiries Commercial and contracts 05-Dec-2024

Summary: We will not investigate this complaint the Council delayed paying early years providers for commissioned places. That is because there is no good reason the complainant cannot take the matter to court.

North Somerset Council (24 011 654)

Statement Closed after initial enquiries Commercial and contracts 05-Dec-2024

Summary: We will not investigate Mr X’s complaint about invoices raised by the Council to collect a business levy. If Mr X disputes his liability for the charges, it is reasonable for him to take the matter to court.

Exeter City Council (24 012 271)

Statement Closed after initial enquiries Commercial and contracts 04-Dec-2024

Summary: We will not investigate Mr X’s complaint about a business premises he rents from the Council and financial losses he has incurred. There is insufficient evidence of fault and if Mr X considers the Council negligent and liable for his financial losses, it is reasonable for him to pursue this through the courts.

London Borough of Enfield (24 013 242)

Statement Closed after initial enquiries Commercial and contracts 07-Nov-2024

Summary: We will not investigate Mr X’s complaint about the Council pursuing him for repayment of a COVID-19 business grant. This is because the complaint is late and the Council has passed the case to a government department which has made its own decision to take action against Mr X. We have no jurisdiction over the department and cannot say the Council must accept he is eligible for the grant. We cannot therefore achieve the outcome Mr X wants.

Northumbria Police and Crime Commissioner (24 008 917)

Statement Closed after initial enquiries Commercial and contracts 21-Oct-2024

Summary: We cannot investigate Mr X’s complaint about the decisions of the Police and Crime Commissioner relating to the disposal of residential properties. This is because those decisions affect all or most of the people who live in the Authority’s area. In any case, we would not investigate because there is no evidence the Authority’s actions have caused Mr X a significant injustice.

North Tyneside Metropolitan Borough Council (24 005 646)

Statement Closed after initial enquiries Commercial and contracts 15-Sep-2024

Summary: We will not investigate this complaint about the presence of asbestos and damage to a business premises that the complainant leases from the Council. This is because the issues raised are better considered by the courts.