Decision search
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Statement Closed after initial enquiries Public transport 17-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision to remove a bus service. There is not enough evidence of fault, and we cannot achieve the outcome Mrs X is seeking.
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Basingstoke & Deane Borough Council (24 017 048)
Statement Closed after initial enquiries Cemeteries and crematoria 16-Jan-2025
Summary: We will not investigate Mr X’s complaint about the Council’s refusal to accept liability for damage to his relative’s grave. This is because it is reasonable for Mr X to take the matter to court.
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London Borough of Newham (24 017 098)
Statement Closed after initial enquiries Enforcement 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a planning application and a possible breach of planning control. This is because part of the complaint is late. It is unlikely we would find fault in relation to the remaining issues complained about.
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Castle Point Borough Council (24 017 220)
Statement Closed after initial enquiries Enforcement 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a possible breach of planning control. This is because we are unlikely to find fault. It is also unlikely an investigation would add to the Council’s response.
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Newcastle upon Tyne City Council (24 015 892)
Statement Closed after initial enquiries Traffic management 16-Jan-2025
Summary: We will not investigate this complaint about the Council’s decision not to award a grant under the Clear Air Zone scheme. This is because there is insufficient evidence of fault by the Council.
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Worthing Borough Council (24 016 067)
Statement Closed after initial enquiries Councillor conduct and standards 16-Jan-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because we are unlikely to find fault.
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Wiltshire Council (24 016 296)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Mrs X’s complaint about a social worker’s evidence to the court during court proceedings because it lies outside our jurisdiction. The law says we cannot investigate complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Kingston Upon Hull City Council (24 016 301)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Mr X’s complaint about a statement a social worker provided to the court in court proceedings because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings. We have no discretion to do so.
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Blackpool Borough Council (24 015 637)
Statement Closed after initial enquiries Child protection 16-Jan-2025
Summary: We cannot investigate Miss X’s complaint about the Council’s actions in its child protection involvement with her family because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered and decided in court proceedings. We have no discretion to do so.
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London Borough of Camden (24 015 685)
Statement Closed after initial enquiries Parking and other penalties 16-Jan-2025
Summary: We will not investigate this complaint about a penalty charge notice as the complainant had the right to appeal it to London Tribunals.