Decision search
Your search has 49843 results
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Manchester City Council (24 017 417)
Statement Closed after initial enquiries Other 10-Mar-2025
Summary: We will not investigate this complaint about the Council’s actions after it received a complaint about Miss X from a market trader. This is because there is not enough evidence of fault by the Council.
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London Borough of Bromley (24 017 506)
Statement Closed after initial enquiries Trees 10-Mar-2025
Summary: We cannot investigate most of Miss X’s complaint about damage caused to her wall in 2021 by a Council owned tree because it is reasonable for her to take the matter to court. We cannot investigate matters prior to 2024 because the complaint is late. There is insufficient evidence of delay in 2024 to warrant an investigation. The Information Commissioner’s Office is better suited to consider Miss X’s complaint about data processing.
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North Warwickshire Borough Council (24 017 565)
Statement Closed after initial enquiries Planning applications 10-Mar-2025
Summary: We cannot investigate Mr X’s complaint about the Council’s handling of his planning application. This is because Mr X has appealed against the Council’s decision to refuse the application.
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Transport for London (24 017 785)
Statement Closed after initial enquiries Public transport 10-Mar-2025
Summary: We cannot investigate Mr X’s complaint that he was overcharged by a taxi driver licensed by Transport for London. This is because the complaint does not concern an administrative function of the authority.
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Hertfordshire County Council (24 017 844)
Statement Closed after initial enquiries Councillor conduct and standards 10-Mar-2025
Summary: We will not investigate this complaint about how the Council dealt with a complaint about the conduct of a councillor. This is because the complainant has not suffered significant injustice.
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West Sussex County Council (24 018 419)
Statement Upheld Other 10-Mar-2025
Summary: We have upheld Mrs X’s complaint about delay in responding to her stage two complaint under the children statutory complaints procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.
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Suffolk County Council (24 019 112)
Statement Closed after initial enquiries Child protection 10-Mar-2025
Summary: We cannot investigate Mr X’s complaint about a social worker’s assessment report because it lies outside our jurisdiction. The law prevents us from investigating complaints about matters that have been considered in court proceedings.
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Birmingham City Council (24 020 266)
Statement Closed after initial enquiries Parking and other penalties 10-Mar-2025
Summary: We will not investigate Mrs X’s complaint the Council wrongly issued a Penalty Charge Notice. The Council has cancelled the notice. Further investigation would not lead to a different outcome.
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North Yorkshire Council (24 020 713)
Statement Closed after initial enquiries Leisure and culture 10-Mar-2025
Summary: We will not investigate this complaint about the Council’s online booking system for a leisure facility. Any injustice to Mr X is not significant enough to warrant an investigation, and, in any case, there is no worthwhile outcome achievable by us investigating.
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West Sussex County Council (24 021 312)
Statement Closed after initial enquiries Highway repair and maintenance 10-Mar-2025
Summary: We will not investigate Mr B’s complaint that his car was damaged by a pothole. This is because it is reasonable for Mr B to pursue his compensation claim by taking the Council to court.