Summary: We cannot investigate Miss X’s complaint as it is made on behalf of a public body. The law prevents us from considering such complaints.

The complaint

1. Miss X complained on behalf of a Multi Academy Trust about various services provided by the Council.

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The Ombudsman’s role and powers

2. The Local Government Act 1974 sets out our powers but also imposes restrictions on what we can investigate.
3. We cannot investigate complaints from public bodies such as schools. (Local Government Act 1974, section 27(1)(a), as amended)

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How I considered this complaint

4. I considered information provided by the complainant.
5. I considered the Ombudsman’s Assessment Code.

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Final decision

6. We cannot investigate Miss X’s complaint. It is made on behalf of a public body and so it is outside our jurisdiction.

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Investigator's decision on behalf of the Ombudsman