Surrey County Council (24 012 854)

Statement Closed after initial enquiries Other 21-Jan-2025

Summary: We will not investigate this complaint about the school meals served to Miss X’s child. The matters complained of are ones a school is responsible for, not the Council, and we are legally prevented from investigating the actions of schools.

Wirral Metropolitan Borough Council (24 013 688)

Statement Closed after initial enquiries Other 21-Jan-2025

Summary: We cannot investigate this complaint about how the Council dealt with concerns raised about a school. This is because the complaint is made on behalf of a public body.

Kent County Council (24 013 226)

Statement Closed after initial enquiries Other 20-Jan-2025

Summary: We will not investigate Ms X’s complaint about how the Council handled her personal information. There is another body better placed to consider her complaint and investigation by us would not lead to a different outcome.

London Borough of Southwark (24 014 509)

Statement Closed after initial enquiries Other 17-Jan-2025

Summary: We will not investigate Miss X’s complaint about the Council’s decision to close her son’s school because there is not enough evidence of fault. And we will not investigate her complaint the Council did not update her son’s Education, Health and Care Plan because there is no significant injustice.

Surrey County Council (24 008 310)

Statement Closed after initial enquiries Other 10-Jan-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of child protection matters involving his child. This is because some of Mr X’s complaints are late, we cannot add anything to the investigation the Council has already carried out and cannot achieve the outcomes Mr X wants.

Hampshire County Council (24 014 629)

Statement Closed after initial enquiries Other 10-Jan-2025

Summary: We will not investigate Mr X’s complaint that the Council took court action against him due to his child’s non-attendance at school. This is because we cannot investigate a complaint about the start of court action and we will not investigate matters that have been raised in court.

City of Doncaster Council (24 014 438)

Statement Closed after initial enquiries Other 17-Dec-2024

Summary: We cannot investigate Miss X’s complaint as it is made on behalf of a public body. The law prevents us from considering such complaints.

Derbyshire County Council (23 021 074)

Statement Closed after initial enquiries Other 10-Dec-2024

Summary: Mrs X complained her son, W, did not receive free school meals because their school failed to make adjustments for their needs. We cannot investigate this complaint, because we cannot investigate the actions of the school.

Kingston Upon Hull City Council (24 012 879)

Statement Closed after initial enquiries Other 06-Dec-2024

Summary: We will not investigate this complaint about the Council’s handling of concerns about Mrs X’s children. This is because the actions of the Council relate to the conduct of court proceedings about Mrs X’s children. The law prevents us from investigating complaints about what happened in court.

Westmorland and Furness Council (24 010 517)

Statement Closed after initial enquiries Other 03-Dec-2024

Summary: We will not investigate Ms X’s complaint about the conduct of a Council social worker because it is late.