Decision search
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North Lincolnshire Council (24 016 086)
Statement Closed after initial enquiries Disabled facilities grants 26-Feb-2025
Summary: We will not investigate this complaint about alleged delay in approving a disabled facilities grant for Miss X’s child. The Council’s offer from May 2024 to assess her child’s needs rather than relying on assessments from 2022 or earlier means it is unlikely that an investigation would lead to a finding of fault in respect of that. Matters before 2024 are late and there is no good reason to investigate them now.
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London Borough of Tower Hamlets (24 016 090)
Statement Closed after initial enquiries Transport 26-Feb-2025
Summary: We will not investigate this complaint about a blue badge application. This is because there is not enough evidence of fault by the Council.
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North Warwickshire Borough Council (24 016 153)
Statement Closed after initial enquiries Planning applications 26-Feb-2025
Summary: We will not investigate this complaint about the outcome of a meeting Ms X had with the Council’s Conservation and Heritage Officer in 2023. The complaint is late and there is no reason to investigate it now. Also, we cannot consider complaints about the actions of the Council when it is acting as landlord.
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London Borough of Hillingdon (24 016 334)
Statement Closed after initial enquiries Assessment and care plan 26-Feb-2025
Summary: We will not investigate Mr X’s complaint about being charged for social care services. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. We are unlikely to find fault with the Council’s actions taken after carrying out a financial assessment.
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Coventry City Council (24 016 342)
Statement Closed after initial enquiries Child protection 26-Feb-2025
Summary: We cannot investigate this complaint about the content of a court report and the way Social Services handled an investigation into his children’s welfare. This is because the law prevents us from investigating matters that have been considered in court, or any matter closely linked.
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West Sussex County Council (24 016 348)
Statement Closed after initial enquiries Other 26-Feb-2025
Summary: We will not investigate this complaint about the installation of a communications column at a site close to Mr X’s property. This is because we cannot achieve the outcome Mr X seeks and the legality of the installation would be a matter for the courts to determine.
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Shropshire Council (24 016 433)
Statement Closed after initial enquiries Other 26-Feb-2025
Summary: We will not investigate this complaint about the Council charging interest on a land charge agreement following works in default to private housing development. We cannot determine private contract disputes. It is reasonable for the complaints to seek a remedy in the courts.
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Slough Borough Council (24 016 505)
Statement Closed after initial enquiries Council house sales and leaseholders 26-Feb-2025
Summary: We will not investigate this complaint about delays when Mr X bought his home from the Council. Part of the complaint is late without good reason to investigate it now. Mr X could reasonably have served Delay Notices to protect his position. Mr X could reasonably have taken court action about the delay when he had the right. Mr X could also reasonably take court action for the compensation he seeks.
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Staffordshire County Council (24 016 687)
Statement Closed after initial enquiries Adoption 26-Feb-2025
Summary: We will not investigate this complaint about the withdrawal of the complainant’s daughter’s entitlement to funded childcare. This is because there is insufficient evidence of fault on the Council’s part to warrant investigation.
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Bournemouth, Christchurch and Poole Council (24 016 740)
Statement Closed after initial enquiries Special educational needs 26-Feb-2025
Summary: We will not investigate this complaint about the Council’s failure to secure special educational needs provision for the complainant’s son. This is because the complaint has already been upheld and we would not seek to add to the outcome.