Decision search
Your search has 49843 results
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South Hams District Council (24 012 074)
Statement Closed after initial enquiries Councillor conduct and standards 07-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with complaints about the conduct of a councillor. This is because we are unlikely to find fault.
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Transport for London (24 012 263)
Statement Closed after initial enquiries Other 07-Nov-2024
Summary: We will not investigate this complaint about the Authority’s handling of Ms X’s complaint about graffiti as this does not cause sufficient injustice to Ms X to justify our further involvement.
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Leeds City Council (24 012 619)
Statement Closed after initial enquiries Child protection 07-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s children’s services after it completed a children and family assessment in 2022. The complaint is late and there are no good reasons to consider it now.
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Birmingham City Council (24 011 744)
Statement Closed after initial enquiries Refuse and recycling 07-Nov-2024
Summary: We will not investigate this complaint about late refuse collections because there is insufficient evidence of injustice.
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London Borough of Wandsworth (24 011 926)
Statement Closed after initial enquiries Housing benefit and council tax benefit 07-Nov-2024
Summary: We will not investigate this complaint about historic housing benefit overpayments. This is because it is a late complaint and because there were appeal rights the complainant has used or could have used.
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East Suffolk Council (24 011 951)
Statement Closed after initial enquiries Council tax 07-Nov-2024
Summary: We will not investigate this complaint about the Council’s decision to remove a single person council tax discount as the complainant had the right to appeal the decision to the Valuation Tribunal.
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Blackpool Borough Council (24 013 558)
Statement Closed after initial enquiries Residential care 07-Nov-2024
Summary: We will not investigate this complaint about care in a nursing home in 2018. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complaint has been made late and there are no good reasons to investigate.
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Wiltshire Council (24 013 610)
Statement Closed after initial enquiries Planning applications 07-Nov-2024
Summary: We will not investigate this complaint about how the Council dealt with the complainant’s planning applications. This is because it is unlikely an investigation would add to the Council’s response or achieve anything more for the complainant.
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Blackburn with Darwen Council (24 013 693)
Statement Closed after initial enquiries Planning advice 07-Nov-2024
Summary: We will not investigate Mr X’s complaint about the Council’s bias in its decision to refuse his planning application. This is because any injustice suffered is not separable from the decision itself which can be appealed to the Planning Inspectorate.
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West Sussex County Council (24 013 735)
Statement Upheld Other 07-Nov-2024
Summary: We will not investigate Ms X’s complaint about delay in the Council responding to her stage two complaint under the children’s statutory complaint procedure. This is because the Council has agreed to resolve the complaint early by providing a proportionate remedy for the injustice caused.