London Borough of Enfield (24 006 240)

Statement Not upheld Council tax 25-Feb-2025

Summary: Mr X complained the Council wrongly billed him for payment of council tax and passed his account to its enforcement agents although it knew he contested the bills. We found the Council was not at fault in its handling of Mr X’s council tax account.

Coventry City Council (24 019 057)

Statement Closed after initial enquiries Council tax 25-Feb-2025

Summary: We will not investigate this complaint about Council tax as legal action has been commenced against the Council by the complainant.

Dudley Metropolitan Borough Council (24 020 180)

Statement Closed after initial enquiries Council tax 24-Feb-2025

Summary: We will not investigate this complaint about Council tax enforcement as it is a matter for the courts.

Oxford City Council (24 020 271)

Statement Closed after initial enquiries Council tax 24-Feb-2025

Summary: We will not investigate this complaint about Council tax liability because the matter has been appealed to a Valuation Tribunal and is also out of time.

Slough Borough Council (24 016 127)

Statement Closed after initial enquiries Council tax 22-Feb-2025

Summary: We will not exercise discretion to investigate this complaint about council tax arrears recovery. This complaint was received outside the normal 12-month period for investigating complaints. There is no evidence to suggest that Miss X could not have complained to us sooner.

North Northamptonshire Council (24 016 624)

Statement Closed after initial enquiries Council tax 20-Feb-2025

Summary: We will not investigate this complaint about a council tax refund because there is insufficient evidence of fault causing injustice.

Manchester City Council (24 020 030)

Statement Closed after initial enquiries Council tax 19-Feb-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

London Borough of Waltham Forest (24 010 230)

Statement Closed after initial enquiries Council tax 19-Feb-2025

Summary: Mrs X complains on behalf of her grandmother, Mrs Z. Mrs X complains about a Council Tax instalment paid by Mrs Z which the Council alleges it did not receive. We will not investigate this complaint as it is late.

Royal Borough of Kingston upon Thames (24 018 911)

Statement Closed after initial enquiries Council tax 19-Feb-2025

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

Walsall Metropolitan Borough Council (24 019 600)

Statement Closed after initial enquiries Council tax 19-Feb-2025

Summary: We will not investigate this complaint about a Council tax premium because there is a right of appeal to a Valuation Tribunal and there is no significant injustice caused by the alleged Council fault.