Manchester City Council (24 020 030)

Category : Benefits and tax > Council tax

Decision : Closed after initial enquiries

Decision date : 19 Feb 2025

The Ombudsman's final decision:

Summary: We will not investigate this complaint about Council tax liability because there is a right of appeal to a Valuation Tribunal.

The complaint

  1. Mr X complains that the Council holds him liable for Council tax on a property he left in 2021.

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The Ombudsman’s role and powers

  1. The law says we cannot normally investigate a complaint when someone has a right of appeal, reference or review to a tribunal about the same matter. However, we may decide to investigate if we consider it would be unreasonable to expect the person to use this right. (Local Government Act 1974, section 26(6)(a), as amended)
  2. The Valuation Tribunal deals with appeals against decisions on council tax liability and council tax support or reduction.

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How I considered this complaint

  1. I considered information provided by the complainant.
  2. I considered the Ombudsman’s Assessment Code.

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My assessment

  1. Mr X says that the Council sent him a Council tax bill for a property he left 2021.
  2. Any dispute about liability for Council tax can be appealed to a Valuation Tribunal.
  3. The tribunal is an independent body which can determine any dispute about such decisions. I see no reason why an appeal could not be made in this case and so the complaint is out of jurisdiction.

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Final decision

  1. We will not investigate Mr X’s complaint because he can appeal to a Valuation Tribunal.

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Investigator's decision on behalf of the Ombudsman

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