Archive has 78 results
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London Borough of Lewisham (21 007 475)
Statement Closed after initial enquiries Other 16-Nov-2021
Summary: We will not investigate this complaint about matters relating to the state of Mr X’s leased property when it was returned to him by the Council. This is because Mr X can pursue his claim for increased compensation from the Council through the courts.
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Royal Borough of Greenwich (21 009 453)
Statement Closed after initial enquiries Other 09-Nov-2021
Summary: We will not investigate this complaint about the Council’s decision not to take enforcement action against a company for not being a member of a redress scheme. This is because Mr X has a contract with the company which he can enforce regardless of whether it is a member of a redress scheme. Therefore, he has not been caused an injustice as a result of the actions of the Council.
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Gloucester City Council (21 011 644)
Statement Closed after initial enquiries Other 05-Nov-2021
Summary: We will not investigate this complaint about the Council’s failure to repair a fence to the complainant’s boundary. This is because we cannot determine the Council’s liability here. It is therefore reasonable to expect the complainant to go to court to protect his property.
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Kirklees Metropolitan Borough Council (21 008 292)
Statement Closed after initial enquiries Other 04-Nov-2021
Summary: We will not investigate this complaint about an insurance claim for liability being rejected. This is because it is reasonable to expect the complainant to pursue their claim at court.
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Statement Closed after initial enquiries Other 02-Nov-2021
Summary: We cannot investigate Mrs X’s complaint about what a Council officer said in court. This is because the issues Mrs X raises cannot be separated from her legal action to evict her tenant from her property.
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Coventry City Council (21 007 620)
Statement Closed after initial enquiries Other 28-Oct-2021
Summary: We will not investigate this complaint about antisocial behaviour by a neighbour housed by the Council in temporary accommodation. This is because we could not add to the previous investigation by the Council.
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Dartford Borough Council (21 008 708)
Statement Closed after initial enquiries Other 26-Oct-2021
Summary: We will not investigate this complaint about the Council’s handling of matters relating to Mr X’s housing situation. This is because we are unlikely to find evidence of fault by the Council.
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Kirklees Metropolitan Borough Council (21 009 276)
Statement Closed after initial enquiries Other 18-Oct-2021
Summary: We cannot investigate Mr X’s complaint that the Council has not replaced his fence which was damaged by a tenant of the Council. This is because the law does not allow us to investigate the Council when it acts in its role in managing its social housing.
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Statement Closed after initial enquiries Other 13-Oct-2021
Summary: We cannot investigate Mr X’s complaint about damage caused to his garden which he wants the Council to put right. This complaint relates to the Council’s management of its social housing and lies outside our legal remit.
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South Gloucestershire Council (21 007 734)
Statement Closed after initial enquiries Other 11-Oct-2021
Summary: We will not investigate this complaint about the Council’s payment for repairs to a property it leased from Ms X. This is because it would be reasonable to expect her to use the court remedy available to her.