Archive has 24 results
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Essex County Council (19 001 355)
Statement Closed after initial enquiries Drainage 07-Jun-2019
Summary: Mr X complained about run-off from the highway flooding his driveway during wet weather. The Ombudsman should not investigate this complaint. This is because there is insufficient evidence of fault which would warrant an investigation.
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Warboys Somersham & Pidley Internal Drainage Board (19 000 252)
Statement Closed after initial enquiries Drainage 31-May-2019
Summary: Mr B complains that the Internal Drainage Board acted negligently in the way it maintained drains connected to his land, resulting in flooding and damage. The Ombudsman will not investigate this complaint. This is because it is reasonable for Mr B to use the legal remedies available to him.
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Environment Agency (17 014 051)
Statement Not upheld Drainage 20-May-2019
Summary: Mr X complains the Environment Agency has failed to classify a water structure as a dam and has delayed undertaking works to prevent flooding. There is no fault in the process leading to the decision not to classify the structure as a dam. This is a matter of professional judgement. While the works have taken longer than originally anticipated this is not due to fault by the Environment Agency.
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Bristol City Council (19 000 568)
Statement Closed after initial enquiries Drainage 17-May-2019
Summary: Ms B complains the Council’s failure to take appropriate action has resulted in damage to her property through repeated water ingress. The Ombudsman will not investigate the complaint because matters relating to this issue have already been considered by the courts and so fall outside our jurisdiction.
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Forest of Dean District Council (19 000 398)
Statement Closed after initial enquiries Drainage 16-May-2019
Summary: The Ombudsman will not investigate Mr B’s drainage complaint. This is because we could not achieve the outcome he is seeking.