Royal Borough of Greenwich (23 016 956)

Statement Closed after initial enquiries Noise 12-Mar-2024

Summary: We will not investigate this complaint about property damage and nuisance caused to Mr X by Council contractors who carried out work close to his home. This is because the complaint is a late complaint due to the passage of time and because an investigation is unlikely to add to that carried out by the Council in 2022 or lead to a different outcome.

North Somerset Council (23 009 656)

Statement Not upheld Noise 12-Mar-2024

Summary: We did not find fault with the way the Council investigated the complainant’s (Mr X) concerns about the dog barking noise from his neighbours’ property.

Bury Metropolitan Borough Council (23 017 477)

Statement Closed after initial enquiries Trees 11-Mar-2024

Summary: We will not investigate this complaint about a delay in pruning a tree. This is because there is insufficient evidence of fault and injustice.

London Borough of Islington (23 015 978)

Statement Closed after initial enquiries Other 11-Mar-2024

Summary: We will not investigate this complaint about a Fixed Penalty Norice for dropping litter. This is because the complainant could have raised a defence in court.

Stoke-on-Trent City Council (23 017 037)

Statement Closed after initial enquiries Noise 11-Mar-2024

Summary: We will not investigate this complaint about the Council’s handling of Mr X’s reports of noise nuisance by his neighbour. This is because we are unlikely to find evidence of fault by the Council sufficient to warrant an investigation.

Central Bedfordshire Council (23 017 283)

Statement Closed after initial enquiries Refuse and recycling 11-Mar-2024

Summary: We will not investigate this complaint about waste collections. This is because any injustice to the complainant is not significant enough to justify our involvement and it is unlikely an investigation would add to the one carried out by the Council.

Elmbridge Borough Council (23 014 999)

Statement Closed after initial enquiries Other 11-Mar-2024

Summary: Mr X complains about the Council’s litter collection service along his road. We will not investigate the complaint because an investigation is unlikely to add to the Council’s own investigation or lead to a different outcome.

South Tyneside Metropolitan Borough Council (23 016 832)

Statement Closed after initial enquiries Refuse and recycling 11-Mar-2024

Summary: We will not investigate this complaint about strike action which is affecting bin collections. This is because the law prevents us from investigating complaints about matters that affect most of the residents in a council’s area.

Derbyshire Dales District Council (23 016 784)

Statement Closed after initial enquiries Trees 11-Mar-2024

Summary: We cannot investigate this complaint about the Council’s actions in pursuing a prosecution against Mr X. This is because we cannot investigate a complaint about the start of court action.

London Borough of Redbridge (23 016 448)

Statement Closed after initial enquiries Noise 07-Mar-2024

Summary: We will not investigate this complaint about the Council’s alleged failure to properly investigate complaints Mr X has made regarding vibration affecting his property. This is because an investigation would be unlikely to find fault with the Council’s actions.