Environment and regulation


Recent reports in this category are shown below:

  • Rossendale Borough Council (15 011 613)

    Report Upheld Licensing 08-Jun-2017

    Summary: A man complains on behalf of his adult daughter that Rossendale Borough Council took too long to consider her application for a Hackney carriage licence.

  • Norwich City Council (15 020 792)

    Report Upheld Drainage 20-Dec-2016

    Summary: A woman complains the council failed to adhere to recommendations we made following a previous complaint to us. In her previous complaint she complained that a blocked highway drainage gulley meant water from the highway was pooling at the foot of her wall causing damage.

  • Hinckley & Bosworth Borough Council (12 001 338)

    Report Upheld Noise 05-Mar-2014

    Summary: Complaint from two couples about the failure by the council to take action when the operators of a motor racing track near to their homes breached a notice specifying the permitted frequency and noise levels of events at the track. One of the couples was acting on behalf of 47 other residents.

  • Birmingham City Council (12 015 642)

    Report Upheld Antisocial behaviour 12-Nov-2013

    Summary: Complaint from a woman that the council consented to an application from a man for a mutual exchange to a property next to her home despite having evidence of his antisocial behaviour.

  • Derbyshire Dales District Council (11 022 700)

    Report Upheld Noise 21-Mar-2013

    Summary: The Ombudsman criticised Derby Dales District for failing to tackle noise problems from a business, owned by a former Councillor.

  • Castle Point Borough Council (11 011 536)

    Report Upheld Licensing 27-Jun-2012

    Summary: Castle Point Borough Council failed to provide taxi drivers who it had overcharged since 2004 with compensation recommended by the Local Government Ombudsman in a 2011 report.

  • Essex County Council (10 018 585)

    Report Upheld Refuse and recycling 08-May-2012

    Summary: Essex County Council refused to pay compensation to a couple who suffered noise nuisance from a nearby waste transfer station in the same way as they paid two other households following a Local Government Ombudsman report in 2006.

  • Dudley Metropolitan Borough Council (10 010 095)

    Report Upheld Noise 22-Mar-2012

    Summary: Dudley Metropolitan Borough Council delayed unreasonably in dealing with noise and smell nuisance from a foundry.

  • Durham County Council (10 002 764)

    Report Upheld Noise 29-Feb-2012

    Summary: Council officers wrongly granted planning permission three times for cattle-rearing buildings in a village, causing years of noise and smell nuisance to residents.

  • London Borough of Camden (10 022 017)

    Report Upheld Licensing 01-Feb-2012

    Summary: London Borough of Camden repeatedly ignored a man's requests for a street trading pitch and his subsequent complaints about it.

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