Decisions for Harrogate Borough Council between 01 April 2023 and 31 March 2024

There are 1 results (please note that to maintain confidentiality, we do not publish all our decisions)

  • Harrogate Borough Council (22 014 589)

    Statement Upheld Disabled facilities grants 27-Jul-2023

    Summary: We found fault in the way the Council handled the complainant’s (Miss X) Disabled Facilities Grant (DFG). This fault caused Miss X injustice. The Council agreed to apologise, make payments for the delays in carrying out remedial works and distress and review its process of supervising the quality of works carried out by its contractors.

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