North West Leicestershire District Council (25 000 657)

Statement Upheld Enforcement 19-Jan-2026

Summary: Mr X complained about the Council’s handling of planning enforcement and other concerns for a development of homes. He said it had failed to hold the developer to account. We have not found fault in the process the Council followed to consider his concerns. While it has taken a substantial amount of time to commence or decide on any formal action against identified breaches, this was not due to unnecessary delay by the Council. There was some fault in the delayed complaints handling, which caused Mr X some frustration. The Council will apologise to acknowledge this.

Buckinghamshire Council (25 012 455)

Statement Closed after initial enquiries Enforcement 19-Jan-2026

Summary: We will not investigate Mr X’s complaint about planning enforcement at a neighbouring property. There is insufficient evidence of fault to justify investigation.

Hartlepool Borough Council (25 016 327)

Statement Closed after initial enquiries Enforcement 16-Jan-2026

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

London Borough of Sutton (25 017 379)

Statement Closed after initial enquiries Enforcement 16-Jan-2026

Summary: We will not investigate this complaint about how the Council dealt with a breach of planning control. This is because we are unlikely to find fault.

Chorley Borough Council (24 012 022)

Statement Closed after initial enquiries Enforcement 15-Jan-2026

Summary: We will not investigate this complaint about the Council’s failure to follow its Derelict Properties strategy. The complaint is late and there is no reason to exercise discretion and investigate now.

Cherwell District Council (25 014 112)

Statement Closed after initial enquiries Enforcement 15-Jan-2026

Summary: We will not investigate Ms X’s complaint about how the Council handled her concerns about a neighbour’s aerial. This is because there is insufficient evidence of fault.

Leeds City Council (25 015 561)

Statement Closed after initial enquiries Enforcement 14-Jan-2026

Summary: We will not investigate Mr and Mrs X’s complaint about planning enforcement. They have appealed the planning decision, and it would have been reasonable for them to appeal the planning enforcement notice. This means we do not have the power to consider their complaint.

West Lancashire Borough Council (25 016 511)

Statement Upheld Enforcement 14-Jan-2026

Summary: Mr C complained the Council failed to comply with a recommendation we made after our previous investigation of a complaint he made to us. There was fault by the Council. It did not comply with our recommended action which it agreed to. Because of the fault, Mr C suffered distress and frustration. The Council has agreed to apologise to Mr C, make a symbolic payment, provide updates to Mr C, arrange a direct point of contact and issue a staff briefing.

Medway Council (25 015 814)

Statement Closed after initial enquiries Enforcement 09-Jan-2026

Summary: We will not investigate this complaint about how the Council has dealt with a planning application and a breach of planning control. This is because we are unlikely to find fault and the complainant has not suffered significant injustice.

Wychavon District Council (24 023 238)

Statement Upheld Enforcement 09-Jan-2026

Summary: Mr X complained the Council failed to take suitable enforcement action to ensure a developer implemented landscaping in accordance with approved plans. There was no fault in the Council’s decision-making. The Council was at fault for delay and some poor communication. However, its earlier apology to Mr X is sufficient remedy for the injustice.