Stroud District Council (24 013 556)

Statement Closed after initial enquiries Building control 10-Jan-2025

Summary: We will not investigate this complaint about the Council’s decision to take enforcement action against a building which does not comply with building regulations and which the complainant says is dangerous. The Council has inspected the building and proved it is immune from enforcement action. It has also decided the building is not dangerous and does not warrant an application to the magistrate’s court for removal. Having followed the correct process, these are decisions the Council is entitled to make.

Manchester City Council (24 013 730)

Statement Closed after initial enquiries Building control 08-Jan-2025

Summary: We will not investigate Mr X’s complaint about the Council’s handling of a building control matter. This is because the substantive issue concerns a dispute over whether Mr X’s building work complies with the Building Regulations and it would be reasonable for Mr X to take this to the Planning Inspector.

Dudley Metropolitan Borough Council (24 015 062)

Statement Closed after initial enquiries Building control 08-Jan-2025

Summary: We will not investigate this complaint that the Council delayed signing off work to a property. This is because the Council has now signed off the work and therefore investigation would not lead to a different outcome.

Kirklees Metropolitan Borough Council (24 015 640)

Statement Closed after initial enquiries Building control 19-Dec-2024

Summary: We will not investigate this complaint about how the Council dealt with a building control matter. This is because it is unlikely we could achieve a worthwhile outcome for the complainant.

Isle of Wight Council (24 012 900)

Statement Closed after initial enquiries Building control 13-Dec-2024

Summary: We will not investigate Mr X’s complaint about building regulations in a property he owns. This is because the complaint is late and some concerns raised relate to bodies outside our jurisdiction.

Herefordshire Council (24 011 304)

Statement Closed after initial enquiries Building control 06-Dec-2024

Summary: We will not investigate this complaint about the way the Council considered a report of a wrongly installed wood burning stove. There is not enough evidence of fault by the Council sufficient to warrant an investigation

Tameside Metropolitan Borough Council (24 000 028)

Statement Upheld Building control 04-Dec-2024

Summary: Ms X complained the Council delayed taking action to ensure her neighbour’s property was safe. We find the Council at fault for failing to communicate with Ms X about these delays. The Council has agreed to apologise to Ms X and make a payment to acknowledge the uncertainty this caused.

London Borough of Bromley (24 011 206)

Statement Closed after initial enquiries Building control 27-Nov-2024

Summary: We will not investigate this complaint about the Council’s requirement for the complainant to get consent from the statutory undertaker to connect their surface water run off to a sewer. Further investigation is not likely to lead to a different outcome. And we cannot achieve the outcome the complainant is seeking.

Royal Borough of Greenwich (24 011 800)

Statement Closed after initial enquiries Building control 25-Nov-2024

Summary: We will not investigate Mr X’s complaint about the Council’s failure to take enforcement action regarding several metal structures he believes are unsafe and may breach the Building Regulations. This is because the issue does not cause Mr X significant enough injustice to warrant investigation. As the structures have been in place for more than 10 years they are also likely immune from enforcement action under the Building Regulations.

Wyre Forest District Council (24 008 540)

Statement Closed after initial enquiries Building control 14-Nov-2024

Summary: We will not investigate this complaint about errors with a property registration. This is because the complaint does not meet the tests in our Assessment Code on how we decide which complaints to investigate. The complainant has already appealed to the First Teir Tribunal Property Chamber. Therefore we cannot investigate.